Wireless Retail Sales Associate - W2145

OSL Retail Services Inc•Whitehall, PA
•$16 - $30

About The Position

OSL is hiring a Wireless Retail Sales Associate, also described as a Mobile Expert, to deliver personalized wireless solutions and sales excellence. The role is suited to outgoing technology enthusiasts who enjoy creating exceptional customer experiences and selling mobile technology. Compensation includes a $16-per-hour base wage and uncapped commission; the posting says employees earn $19 per hour when meeting minimum expectations and top performers earn $30 or more per hour. The company also mentions monthly bonuses, insurance, a 401(k) plan, sales incentives, career development opportunities, and an employee referral program. OSL describes itself as a dynamic, people-centric company specializing in outsourced sales for North America’s top Fortune 500 firms. It says Deloitte has recognized it as a Best Managed Company for seven consecutive years and highlights a supportive, growth-oriented environment. Its diversity and inclusion programs include OSL Cares and WE@OSL. This position is for an existing vacancy. OSL uses AI-based tools during certain recruitment stages, including initial resume screening and skills-matching assessments, while final hiring decisions are made by its recruitment and/or hiring manager team.

Requirements

  • Must be at least 18 years old.
  • Exceptional customer service and communication skills, with a high-energy, positive attitude.
  • Fundamental working knowledge of wireless technology and trends.
  • Full-time flexible availability.

Nice To Haves

  • Solid sales or retail experience is preferred.
  • Ability to build relationships and connect with people in customer interactions.
  • Passion for sales, pursuit of excellence, and strategic insight.
  • Ability to establish sales targets and achieve them.
  • A can-do attitude and growth mindset.

Responsibilities

  • Deliver five-star customer service and identify suitable solutions for customers.
  • Process new activations, upgrades, and sales of wireless devices and accessories.
  • Merchandise products and handle inventory.
  • Open and close the store.
  • Work toward sales goals as both an individual contributor and a team member.

Benefits

  • Uncapped commission and sales incentives.
  • Monthly bonuses.
  • Comprehensive insurance.
  • 401(k) plan.
  • Career development opportunities.
  • Employee referral program.
  • Diversity and inclusion programs, including OSL Cares and WE@OSL.
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