Wireless Retail Sales Associate - W2012

OSL Retail Services Inc•Oxford, MA
•$17 - $30

About The Position

The Wireless Retail Sales Associate, referred to in the posting as a Mobile Expert, delivers personalized wireless solutions and sales excellence. The role serves customers by identifying suitable products and services, processing wireless transactions, and creating exceptional customer experiences. Compensation includes a base rate of $16.50 per hour plus uncapped commission; the posting states that employees earn $19.50 per hour when meeting minimum expectations and top performers earn $30 or more per hour. The company also mentions monthly bonuses, insurance, a 401(k) plan, sales incentives, career development opportunities, and an employee referral program. This is a full-time role with flexible availability. The position is an existing vacancy within the sales team. OSL describes itself as a people-centric outsourced sales company serving major North American firms, with a supportive, growth-oriented environment and diversity and inclusion programs.

Requirements

  • Be at least 18 years of age.
  • Have exceptional customer service and communication skills, with a high-energy, positive attitude.
  • Have fundamental working knowledge of wireless technology and trends.
  • Have full-time flexible availability.

Nice To Haves

  • Solid sales or retail experience is preferred.
  • Build relationships and connect with people in customer interactions.
  • Demonstrate a passion for sales, pursuit of excellence, and strategic insight.
  • Be adept at establishing and achieving sales targets.
  • Have a can-do attitude and growth mindset.

Responsibilities

  • Deliver five-star customer service and find suitable solutions for each customer.
  • Process new activations, upgrades, and sales of wireless devices and accessories.
  • Merchandise products and handle inventory.
  • Open and close the store.
  • Work toward sales goals as both an individual contributor and a team member.

Benefits

  • Uncapped commission and sales incentives.
  • Monthly bonuses.
  • Comprehensive insurance.
  • 401(k) plan.
  • Career development opportunities.
  • Employee referral program.
  • Diversity and inclusion programs, including OSL Cares and WE@OSL.
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