Wireless Retail Sales Associate

Blue Link Wireless an Authorized Retailer of AT&T•Birmingham, AL

12d•$16 - $25

About The Position

Blue Link Wireless, an authorized retailer of AT&T, is hiring a Wireless Retail Sales Associate to help customers choose devices and service plans. The position involves active sales conversations, problem-solving, and closing sales rather than primarily handling transactions at a register. Compensation includes base pay plus uncapped commission, and fully paid three-week training is provided. No wireless experience is required. Associates engage walk-in customers, learn about their needs, recommend suitable devices and plans, and provide service and sales support with honesty and care. They stay up to date on AT&T products, promotions, and devices, work toward monthly sales goals, and may represent the brand at community events. The role may involve working at nearby locations as needed and requires availability for evenings, weekends, and holidays. It is a floor-based role that involves standing for most of the shift, regularly using tablets and POS systems, and occasionally moving items weighing up to 15 pounds. Blue Link Wireless is an Equal Opportunity Employer and states that reasonable accommodations are available upon request. For San Francisco applicants, the company will consider qualified applicants with arrest and conviction records pursuant to the San Francisco Fair Chance Ordinance. For Los Angeles applicants, the company will consider qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance.

Requirements

Must be at least 18 years of age.
High school diploma or GED.
Authorized to work in the United States.
Ability to pass a background check.
Strong written and verbal communication skills.
Self-starter with a results-focused mindset.
Ability to hold conversations with a wide range of customers.
Ability to learn technology such as iPads, POS systems, and carrier apps quickly and independently.
Availability to work evenings, weekends, and holidays.
Able to stand for most of the shift and occasionally move items weighing up to 15 pounds.

Nice To Haves

Previous retail or sales experience.
Bilingual skills.
Hospitality background.
Familiarity with wireless products and services.

Responsibilities

Engage walk-in customers and guide them through device and plan decisions.
Meet and exceed monthly sales targets through product knowledge and genuine customer connection.
Stay current on AT&T products, promotions, and devices.
Occasionally represent the brand at community events.
Bring positive energy to the sales floor and help shape a positive store culture.
Handle customer service and sales needs with honesty and care.
Work at nearby locations as needed.