Wire Specialist

Burke & Herbert Bank•Moorefield, WV
•$21 - $25

About The Position

The Wire Specialist supports the Wire Department in processing incoming and outgoing wire transfers. This responsible, non-supervisory position serves as a resource for customers, departments, and branch staff. The role operates in a fast-paced clerical office setting and involves telephone, in-person, and computer-based work. Travel may be required.

Requirements

  • High school diploma or equivalent required.
  • Excellent customer service skills.
  • Excellent organization skills, strong attention to detail, strong analytical skills, and proficient data-entry skills.
  • Excellent oral and written communication skills, particularly for telephone and email communications.
  • Ability to establish and maintain effective working relationships with coworkers and Bank officials.
  • Ability to work independently and complete job functions in accordance with procedures and risk protocols.
  • Proficiency with a variety of server- and/or PC-based software systems and standard office equipment.
  • Proficiency in Microsoft Office.

Nice To Haves

  • Wire processing experience preferred.

Responsibilities

  • Review, approve, and transmit wire transfer information through bank and Federal Reserve systems according to policy and established procedures.
  • Prepare daily and monthly reports using Core system applications, perform imaging activities, and assist with bank settlement through balancing procedures.
  • Research wires as needed and assist with auditor, examiner, and other document and reporting requests, preparing clear and timely responses.
  • Manage high workloads, competing demands, interruptions, and distractions with poise and ease.
  • Assist customers and bank employees with wire transfer transactions.
  • Stay current on banking rules, regulations, regulatory developments, and industry trends.
  • Complete ongoing training and process wires in compliance with Bank standards, federal laws and regulations, and the Bank’s AML/BSA Policy.
  • Perform other duties as assigned.
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