Wire Room Manager

Shepherd Electric Supply•Laurel, MD

1d•$65,000 - $75,000•Onsite

About The Position

The Wire Room Manager owns the accuracy, efficiency, and output of the wire room at Shepherd Electric Supply’s Laurel Distribution Center. The role oversees daily wire cutting and order fulfillment, ensuring cuts meet specifications, orders are verified before staging, and large or special orders are handled urgently and communicated proactively. The manager maintains reliable material tracking and inventory records, coordinates with purchasing and fulfillment, and addresses discrepancies and recurring issues. The position selects, onboards, develops, and holds wire room staff accountable; manages timecards and performance evaluations; and builds a team capable of executing consistently without constant oversight. It coordinates with sales, fulfillment, shipping, and operations, maintains a safe and organized work area, oversees equipment inspections and maintenance, and ensures required pallet jack and reach truck certifications and safe practices. The manager identifies and implements process improvements, supports broader distribution center operations as assigned, and may cover alternate shifts when operational needs require it. The distribution center operates 24 hours a day, Monday through Friday. The posted regular schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., or as business needs require.

Requirements

High school diploma or equivalent.
At least 3 years of management experience with a workforce of similar size and scope.
Proficiency with Microsoft Excel and Outlook and the ability to maintain accurate material tracking sheets.
Pallet jack and reach truck certification, or the ability to obtain certification through onsite training.
Strong verbal and written communication skills, including the ability to work with sales, operations, and cross-location teams.
Ability to lift up to 60 pounds regularly and perform the physical requirements of the role.
Valid driver’s license.
Willingness to cover alternate shifts when operational needs require it.
Ability to successfully complete pre-employment screening requirements.

Nice To Haves

Wire room, wire cutting, or electrical distribution experience is strongly preferred.
Electrical product knowledge.

Responsibilities

Assist with and oversee daily wire cuts, ensuring they are accurate to specifications.
Verify cut orders before staging and address errors before they reach the job site.
Handle large and special wire orders with urgency, precision, and proactive communication with sales.
Maintain efficient cutting and order flow without sacrificing accuracy.
Keep material tracking sheets in Excel current, complete, and reliable.
Ensure wire room inventory reflects actual stock and investigate discrepancies.
Coordinate with purchasing and fulfillment regarding material shortfalls or overages.
Escalate recurring material or tracking issues to the Operations Manager for review.
Select, onboard, and develop wire room staff.
Manage timecards, performance evaluations, and day-to-day accountability.
Coach employees, provide direct feedback, delegate clearly, and follow up on work.
Promptly escalate performance or conduct concerns to the Operations Manager.
Communicate proactively with sales representatives about large, special, or time-sensitive orders.
Coordinate with fulfillment and shipping when wire orders affect outbound timing or staging.
Flag material shortages, cut discrepancies, and capacity constraints early.
Maintain a safe, organized wire room and address hazards.
Oversee equipment inspections and proactively report and resolve maintenance needs.
Operate pallet jacks and reach trucks and ensure team compliance with certification requirements.
Model and enforce safety compliance on every shift.
Cover other shifts when operational needs require it.
Identify and act on workflow inefficiencies and recommend and implement process improvements.
Support broader distribution center operations as assigned by the Operations Manager.