Wine Steward

Albertsons Companies • Durant, OK

10d

About The Position

The Wine Steward provides exceptional customer service, maintains an engaging wine department, and promotes sales through product knowledge and effective merchandising. The role assists customers with wine selections, ensures product quality and inventory accuracy, and supports department profitability through ordering, display execution, and inventory management. The Wine Steward is a knowledgeable resource for wine, beer, and specialty beverages and follows all applicable laws and company policies.

The position also supports department operations, inventory control, product education, and associate training. It requires maintaining an organized, clean, safe department; executing merchandising and promotional plans; and helping meet sales, inventory, and customer satisfaction goals. The role involves frequent lifting and carrying of up to 50 pounds and standing, walking, bending, reaching, and repetitive movements throughout the workday. Availability for evenings, weekends, holidays, and special events is required.

Requirements

• Strong customer service and communication skills.
• Ability to work effectively in a fast-paced environment.
• Basic math, inventory, and computer skills.
• Ability to frequently lift, carry, push, and pull up to 50 pounds.
• Ability to stand, walk, bend, reach, and perform repetitive motions throughout the workday.
• Ability to stock shelves and build displays.
• Flexible availability, including evenings, weekends, holidays, and special events.

Nice To Haves

• High school diploma or equivalent preferred.
• Previous retail, wine, beverage, or hospitality experience preferred.
• Wine knowledge or industry certifications are a plus.

Responsibilities

• Assist customers with wine selections, pairings, and product recommendations, and provide information about wine varietals, regions, producers, and tasting profiles.
• Promote sales through suggestive selling and product knowledge; respond to customer inquiries and concerns courteously.
• Maintain a clean, organized, and visually appealing wine department.
• Monitor inventory and assist with ordering to maintain product availability.
• Receive, stock, rotate, and merchandise products according to company standards; ensure products are properly priced, labeled, and signed.
• Create attractive displays, execute merchandising plans and promotional programs, and address out-of-stock or presentation issues.
• Assist with inventory counts and maintain accurate department records; monitor product movement and identify opportunities to improve sales and reduce shrink.
• Maintain proper storage conditions for wine and specialty beverage products.
• Stay informed about industry trends, products, and customer preferences; develop product knowledge and participate in training programs and tastings as required.
• Share product knowledge with customers and team members.
• Provide guidance to associates and assist with training team members on wine products and customer service expectations.
• Collaborate with store leadership on sales, inventory, and customer satisfaction goals and support department and store initiatives.
• Comply with alcohol sales laws, regulations, and company policies, including verifying legal age when required.
• Follow safety, sanitation, and operational procedures and maintain a safe, clean, and organized work environment.

Benefits

• Competitive wages paid weekly.
• Access to up to 50% of earned wages before payday through a partnership with Stream.
• Associate discounts.
• Health and financial well-being benefits for eligible associates, including medical, dental, and 401(k).
• Time off, including vacation, holidays, and sick pay, subject to eligibility requirements.
• Leaders invested in training, career growth, and development.
• Inclusive work environment with talented colleagues who reflect the communities served.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED