Wine & Spirits Associate

Sendik's Food Market•Wauwatosa, WI

About The Position

The Wine & Spirits Associate models and promotes Sendik’s culture by providing best-in-class service to guests. The role is responsible for rotating, stocking, and facing products in the Wine & Spirits Department and ensuring products are high quality and accurately priced. The associate also helps with department tasks such as cleaning, interacting with vendors, and participating in demonstrations and educational programs. The position reports to the Wine & Spirits Manager.

Requirements

Must be at least 18 years old due to required operation of Wine & Spirits equipment.
Eagerness to interact with customers.
Excellent attention to detail.
Excellent time management, prioritization, and organization skills.
Ability to work at a fast pace and efficiently.
Strong sense of teamwork and ability to anticipate the needs of the team.
Ability to take initiative and make independent decisions regarding department needs and priorities under general supervision.
Ability to stand, walk, lift, bend, and push or pull for extended periods.
Ability to lift up to 50 pounds.

Responsibilities

Serve Wine & Spirits Department customers with best-in-class service by greeting, engaging, delighting, and thanking guests.
Help customers select products, answer questions, and offer suggestions.
Help customers explore Sendik’s wine and spirits offerings through active sampling and educational programs.
Stock, rotate, and face department aisles.
Maintain and work back-stock items and coolers.
Participate in active and passive Wine & Spirits demonstrations.
Interact with vendors as needed.
Create innovative display cases based on weekly sales, as directed by the manager.
Use u-boats, flat carts, and other equipment to transport products.
Help unload deliveries and gather items to be stocked.
Assist with training and mentoring new department associates.
Maintain a clean and safe work environment by following safety and sanitation regulations and procedures.
Assist with other Wine & Spirits Department duties as needed.