Wine & Spirits Assistant Department Manager

Festival Foods•Mauston, WI

2d•Onsite

About The Position

Festival Foods is a Wisconsin grocer operating more than 40 full-service supermarkets across the state and committed to serving guests and giving back to its communities. The Wine & Spirits Assistant Department Manager supports the Wine and Spirits Department Manager in leading associates and delivering excellent guest service. The role involves mentoring and developing team members, sharing product knowledge, helping guests find products and make selections, and supporting the department’s daily operations.

Requirements

High school education or an equivalent combination of education and experience.
Must be at least 21 years old to sample products sold in the wine and spirits department.
Understand leadership and how to motivate a team.
Ability to deal tactfully and effectively with customers and personnel.
Ability to make timely and effective decisions in the absence of the Wine and Spirits Department Manager.
Good oral and written communication skills and the ability to handle a diverse crew in a stressful environment.
Thorough understanding of safety requirements and company safety policies, and ability to apply on-the-job safety training to recognize and respond to potential hazards.
Proper training and knowledge of hand jacks, balers, forklifts, pallet jacks, trash compactors, proper lifting techniques, and proper scanning techniques.
Ability to stand in place for long periods, walk in the store, and bend, stoop, and kneel regularly.
Fine finger and broad manual dexterity, eye-hand-foot coordination, and full upper-body range of motion to operate equipment and occasionally lift stock.
Ability to perform repetitive tasks for prolonged periods and visually monitor the store, create displays, and operate equipment.
Ability to lift up to 50 pounds occasionally.

Nice To Haves

Thorough knowledge of the retail food business and wine and spirits department operations is strongly preferred.

Responsibilities

Reinforce Festival Foods’ culture and service standards while guiding associates in daily operations and guest interactions.
Assist the Department Manager with hiring, training, developing, coaching, and reviewing associates.
Finalize and approve weekly work schedules to ensure department coverage.
Monitor inventory levels, pricing accuracy, and department standards.
Answer questions and guide associates on liquor, wine, spirits, and beer.
Help guests find products, take special orders, and resolve concerns professionally.
Work alongside the team on daily tasks, merchandise stocking, and maintaining a clean, organized department.
Collaborate with vendors, department managers, and team members to exceed guest expectations.
Maintain regular, timely attendance in accordance with the work schedule and provide adequate notice when occasional absences require a replacement.
Perform other duties as assigned.

Benefits

15% associate discount on grocery purchases for the associate and their immediate household.
Weekly pay for hourly associates.
Premium pay for hourly associates on Sundays and select holidays.
Work schedules provided two weeks in advance.
Vision insurance for part-time and full-time associates.
Two dental coverage options for part-time and full-time associates.
Three weeks of paid parental leave.
Fitness reimbursement program.
Employee Assistance Program and LEAPCare Care Coaches offering confidential support.
401(k) plan with an annual discretionary company match.