Seasonal Wine Service Associate - Part Time | Brier Creek

Total Wine & More•Raleigh, NC
•$15 - $21•Onsite

About The Position

The Wine Service Associate is a seasonal, part-time store role focused on customer service and sales. The associate engages with customers, advises them on products, and may also be assigned merchandising, front-end, or other store responsibilities. The role is internally referred to as Service Team Member and reports to the store management team. Seasonal employment is short term, no longer than six months, with the option to apply for a non-seasonal role.

Requirements

  • Must be 21 years of age or older.
  • Ability to work a flexible schedule as business requires, including evenings and weekends.
  • Ability to use point-of-sale systems and inventory management software.
  • Ability to walk, bend down repeatedly, and remain on feet for 8–10 hours a day.
  • Ability to safely lift, load, and handle cases and pallets.
  • Ability to climb ladders and repeatedly lift 50 pounds overhead.

Nice To Haves

  • High school diploma or equivalent preferred.
  • One or more years of retail experience preferred.

Responsibilities

  • Engage with customers, provide personalized service, build relationships, and inform them about products and services.
  • Support sales and maximize product inventory by processing freight, organizing and distributing inventory, pulling and stocking merchandise, building displays and end caps, and placing signage.
  • Support digital business operations by fulfilling orders and assisting with in-store and curbside pickup and delivery services; drive and make deliveries if assigned.
  • Participate in wine, spirits, and beer training to build product knowledge.
  • Maintain knowledge of advertisements, promotions, and loyalty programs.
  • Maintain store safety and cleanliness standards.
  • Ensure compliance with laws and regulations related to alcohol sales and help maintain a safe, compliant store environment.
  • Complete cross-functional responsibilities and other duties as assigned.
  • If delivery is added as an essential job function, load and deliver orders safely and professionally in accordance with company policies, procedures, traffic laws, and safety laws.

Benefits

  • Paid time off (PTO)
  • Generous store discounts
  • Medical, prescription, dental, and vision health care plans
  • 401(k)
  • Health savings account (HSA)
  • Flexible spending account (FSA)
  • Pre-tax commuter benefits
  • Disability and life insurance coverage
  • Paid parental leave
  • Pet insurance
  • Critical illness and accident insurance
  • Discounted home and auto insurance
  • College tuition assistance
  • Career development and product training
  • Consumer classes
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