Retail Jewelry Full-Time Brier Creek

The TJX Companies, Inc.•Raleigh, NC

14d•$13 - $14•Onsite

About The Position

The Retail Jewelry role is responsible for delivering a highly satisfied customer experience by engaging with customers and following TJX’s REACH philosophy. The position helps maintain a clean, organized, and safe store; follows operational, merchandising, and loss prevention standards; and is cross-trained in multiple store areas to support business needs. Duties may include supporting the Front End, Dressing Room, and Jewelry areas, as well as other assigned tasks.

Responsibilities

Engage with customers and model REACH principles to support a highly satisfied customer experience.
Support a positive store culture and embody the aspects of a Green Culture Pulse.
Promote TJX Rewards credit and loyalty programs.
Support and respond to Front End coverage, Dressing Room needs, and Jewelry needs.
Uphold a culture of honesty, integrity, and respect; communicate accurately and effectively with management and Associates; and accept recognition and constructive feedback.
Follow labor laws and Associate meal and break period policies.
Maintain store organization, cleanliness, and recovery standards, including sales floor and shared areas such as Single Queue and the Associate Lounge.
Maintain floor-care cleanliness standards and operate and maintain the scrubber and buffer.
Process and prepare merchandise for the sales floor following Door to Floor and Working Smart principles.
Follow Front End policies and procedures, including ringing sequence and operational controls such as RIL, voids, and refunds.
Balance register drawers and/or the cash office as required.
Ensure go-backs are properly tagged or hung and promptly returned to the sales floor.
Uphold merchandising philosophy, merchandise standards, and signage standards.
Partner with the Merchandise Coordinator to create and maintain compelling features and flex the sales floor as needed.
Ensure merchandise is properly tagged, hung, secured, and coded.
Initiate and participate in store recovery as needed.
Support and participate in store shrink-reduction goals and programs.
Follow operational and loss prevention controls according to company guidelines and policies.
Immediately communicate alert signals and potential safety issues to management or loss prevention.
Do not pursue or apprehend shoplifters.
Perform other duties as assigned.