Wine Manager - Lakeline

Total Wine & More•Lakeline, OH
•$24 - $35

About The Position

The Wine Manager role is described in the posting as an Assistant Store Manager position, internally referred to as Assistant Manager, reporting to the Store Manager. The role supports store operations and helps build a sales and service culture to expand the customer base and maximize profitability. It involves delivering best-in-class service and creating a distinctive adult-beverage retail experience for customers. The position also supports a welcoming, knowledgeable, safe, and compliant store environment.

Requirements

  • Must be 21 years of age or older.
  • 1–3 years of work experience, including 2 or more years of proven experience in a managerial or supervisory role in a retail setting.
  • Experience leading, motivating, and developing a sales-focused team.
  • Familiarity with point-of-sale systems and inventory management software.
  • Ability to work a flexible schedule as business requires, including evenings and weekends.
  • Ability to walk, bend down repeatedly, and remain on feet for 8–10 hours a day.
  • Ability to safely lift, load, and handle cases and pallets.
  • Ability to climb ladders and repeatedly lift 50 pounds overhead.
  • May be exposed to various outdoor weather conditions throughout the workday.

Nice To Haves

  • Bachelor’s degree in business administration or a related field, or equivalent experience.

Responsibilities

  • Drive sales and deliver against key performance metrics (KPMs).
  • Assist in recruiting, training, and leading the store team, including ongoing development to enhance product knowledge and sales skills.
  • Support day-to-day operations, including payroll, inventory, merchandising, and shrink.
  • Deliver outstanding customer service by leading by example, fostering a welcoming and knowledgeable store atmosphere, and resolving customer issues.
  • Help maintain vendor relationships to support store and inventory objectives.
  • Ensure adherence to applicable laws and regulations related to alcohol sales and maintain a safe, compliant store environment.
  • Perform other duties as assigned.

Benefits

  • Paid Time Off (PTO)
  • Generous store discounts
  • Health care plans, including medical, prescription, dental, and vision
  • 401(k)
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA)
  • Pre-tax commuter benefits
  • Disability and life insurance coverage
  • Paid parental leave
  • Pet insurance
  • Critical illness and accident insurance
  • Discounted home and auto insurance
  • College tuition assistance
  • Career development and product training
  • Consumer classes
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