Wine and Spirits Assistant Department Manager

Hy-Vee•Raytown, MO

1d•Onsite

About The Position

The Wine and Spirits Assistant Department Manager supports the Department Manager in offering fresh, innovative, high-quality products at competitive prices. The role supervises the team, manages inventory, maintains the sales floor, and assumes department leadership when the Department Manager is absent. This is a fast-paced retail store position focused on customer service, team development, and maintaining an organized, well-run department. The position reports to the Store Director, Store Manager, Assistant Managers of Perishables, Store Operations, and Health Wellness Home, and the Wine and Spirits Department Manager. Direct reports are Wine and Spirits Clerks. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

High school diploma or equivalent experience required.
Ability to follow written, verbal, or diagrammatic instructions in situations with concrete variables.
Ability to accurately perform arithmetic calculations involving fractions, decimals, and percentages.
Ability to file, post, and organize materials and accurately copy data between records.
Ability to guide people clearly, lead and develop a team, and build a collaborative, customer-focused department culture.
Ability to frequently stand and walk throughout a shift.
Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning and sanitation duties.

Nice To Haves

Six months or less of related work experience preferred.

Responsibilities

Provide prompt, friendly customer service and make customer interactions positive.
Supervise and assign work to the evening and part-time crew, and train new employees.
Stock, rotate, and face products; review out-of-stocks, ad items, and back stock.
Order merchandise as directed by the department head and control inventory.
Monitor sales and suggest sales ideas to the Department Manager.
Meet with vendors to obtain point-of-purchase materials and other sales-enhancing items.
Oversee intercom selling and price items for displays.
Review price tags and update signage as needed.
Handle and resolve customer issues professionally.
Assume management duties when the Department Manager is absent.
Unload trucks and ensure products are stocked in the appropriate areas.
Clean display cases and monitor equipment and floor maintenance.
Follow sanitation procedures and maintain a clean, organized work area.
Instruct, assign, and review Wine and Spirits Clerks' work; maintain standards and coordinate activities.
Assist in other store areas and take on special projects as needed.
Follow Hy-Vee policies and store guidelines.
Report to work as scheduled and on time.