About The Position

As NFM’s Window Treatment Designer, you will help customers plan and design their window treatments while providing a high level of service and follow-up to close sales. The role involves identifying and resolving service issues, working with customer care teams when needed, developing prospective-client leads, and presenting quotes, drawings, product specifications, and product information to clients. The position may require night, weekend, or early-morning hours based on business needs.

Requirements

  • 3–5 years of retail sales experience.
  • Window treatment background, including the ability to measure properly.
  • Ability to work night, weekend, and/or early-morning hours based on business needs.
  • Valid driver’s license and acceptable driving record.
  • Pre-employment screening includes, but is not limited to, a criminal background check.

Nice To Haves

  • High school diploma or GED preferred.
  • A degree in Interior Design, Architecture, or Art preferred.

Responsibilities

  • Identify and resolve service issues quickly and efficiently.
  • Partner with customer care teams as necessary to ensure prompt and thorough resolution of problems.
  • Compile lists of prospective clients for sales leads using information from other NFM departments, newspapers, business directories, advertisements, trade shows, and the internet.
  • Present quotes, drawings, and product specifications to clients for approval.
  • Obtain client signoffs before creating orders.
  • Display or demonstrate products using samples or catalogs, and present product and NFM features and benefits.
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