Window Treatment Installer

The Shade Store • Hempstead, NY

5d • Onsite

About The Position

The Shade Store is hiring a Window Treatment Installer in South Hempstead, NY. The role involves performing in-home measurements and installing custom window treatments, including roller and solar shades, Roman shades, drapery, and wooden blinds. The installer will learn motorization installation and programming, particularly using Lutron, and deliver a high-quality customer experience at every appointment. The position works closely with local Design Consultants and headquarters Measure & Install support teams to provide customers with a seamless experience from measurement through installation.

Compensation is $28.00–$30.00 per hour, depending on experience and qualifications, with eligibility for monthly individual incentives. The company provides guaranteed full-time hours, overtime availability, a personal company vehicle with gas and other expenses covered, and a $50 monthly cell phone reimbursement. Headquarters handles scheduling and customer communication.

Requirements

• High school degree or equivalent.
• Experience in carpentry, custom installation, or a transferable skilled trade.
• Significant experience using common hand and power tools, including power drills, impact drivers, and levels.
• Experience with multiple types of fasteners, anchors, and drill bits.
• Ability and experience accurately measuring within 1/8 inch using manual and laser measurers.
• Strong spoken and written communication skills.
• Punctuality, reliability, a strong work ethic, and the highest level of integrity.
• Strong understanding of basic to advanced technology, including computers, mobile devices, and tablets.
• Active driver’s license and ability to be insured.
• Ability to lift at least 55 pounds and climb ladders up to 26 feet.
• Proof of legal authorization to work in the United States.

Nice To Haves

• Significant customer service and in-home service experience is preferred.

Responsibilities

• Perform in-home measurements and installations of custom window treatment products, including roller and solar shades, Roman shades, drapery, and wooden blinds.
• Learn motorization installation and programming techniques, particularly with Lutron and complex motorized products.
• Provide customers with a high-quality experience during each measurement and installation appointment.
• Demonstrate how to use installed products before leaving the job site.
• Learn and use The Shade Store’s Measure + Install techniques and software systems to ensure appointment accuracy and efficiency.
• Partner with local Design Consultants to provide customers with a seamless end-to-end experience.
• Communicate and coordinate regularly with headquarters Measure & Install support teams while working in the field and on-site.
• Use judgment and initiative to develop effective solutions to measurement and installation challenges.

Benefits

• Medical, dental, and vision benefits.
• Personal company vehicle, with gas and other expenses covered.
• $50 per month cell phone reimbursement.
• 15 days of paid time off and 6 paid holidays.
• 401(k) with company matching up to 4% of contributions.
• $100,000 life insurance coverage and short-term disability coverage at no charge.
• Monthly individual incentives.
• Overtime availability.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED