Window Install and Service Manager

US LBM • Carolina, SC

1d

About The Position

Myrtle Beach Building Supply, founded in 2002, operates locations in Murrells Inlet and Little River, South Carolina, and distributes building products to custom home builders and professional remodelers. The Window Install and Service Manager leads a team of window installation and service technicians, leads, and supervisors, overseeing installation and service processes efficiently. The role also manages at least 10 associates, directly and indirectly, and is responsible for hiring and termination decisions, goal setting, communicating expectations, performance feedback, and budget accountability.

Requirements

• High school diploma or GED.
• At least 5 years of window installation or service experience.
• Ability to read and use a measuring tape and other required installation tools.
• Good interpersonal, verbal, and written communication skills, with the ability to provide and follow detailed instructions.
• Excellent teamwork and customer relationship skills.
• Demonstrated leadership, including mentoring new associates, willingness to train others, safety committee engagement, and participation in US1 Continuous Improvement Projects.

Responsibilities

• Plan, schedule, and oversee all phases of siding installation and service projects.
• Manage installation and service crews, ensuring adherence to safety, quality, and productivity standards.
• Ensure installation practices comply with manufacturer guidelines and warranty requirements.
• Track time and materials for each installation project as required.
• Ensure equipment is operated safely and responsibly.
• Address and resolve customer concerns promptly.
• Attend training on new building-material technology and installation methods as required by location management.
• Cross-train in other areas to expand knowledge and expertise.
• Monitor and guide work processes to achieve quality results with minimal errors or damage.
• Manage a team of 10 or more associates, including hiring and termination decisions, setting goals, communicating expectations, providing performance feedback, and overseeing budget accountability.
• Perform other duties as assigned.
• Comply with company policies and standards and adhere to the company's workplace safety commitment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED