Will Call Associate

Hajoca Corporation•Dallas, TX

3d•$20 - $24•Onsite

About The Position

Moore Supply Co., a Hajoca Corporation trade name, is hiring a Will Call Associate at its Dallas, Texas location. The role combines counter sales, warehouse work, and driving to provide customer service at the Profit Center and at off-site delivery locations. The associate supports walk-in and field customers, processes sales orders, and provides product information on specifications, pricing, and availability. The position also involves receiving vendor shipments and customer returns, maintaining and stocking warehouse and counter areas, picking and packing orders, and loading and unloading trucks. The associate makes deliveries and pickups and operates vehicles in compliance with company rules and applicable laws. The posted pay range is $20 to $24 per hour. The role requires following company safety standards and completing assigned safety and compliance training. Benefits include profit sharing and a range of full-time and part-time benefits.

Requirements

At least 1 year of warehouse and material handling experience.
Outstanding customer service, verbal communication, and listening skills.
Ability to build and maintain positive working relationships with customers, vendors, and coworkers.
Ability to quickly develop comprehensive knowledge of products sold at the Profit Center.
Ability to learn and operate computer systems used for warehouse operations, deliveries, and order processing.
Knowledge of and ability to apply safety precautions in a warehouse and material handling environment.
Knowledge of laws, rules, and regulations governing motor vehicle driving, including Department of Transportation regulations for commercial motor vehicles.
Ability to learn to safely operate a forklift and other material handling equipment used at the Profit Center.
Ability to remain calm and function effectively in stressful, unexpected, or emergency situations.
Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
Ability to read, write, speak, and understand English.

Nice To Haves

At least 1 year of sales and customer service experience is preferred.

Responsibilities

Provide sales and support to walk-in customers at will-call counters and to field customers at off-site delivery locations.
Accurately process and fill sales orders generated at the sales counter.
Provide reliable information about product specifications, pricing, and availability.
Receive vendor shipments and customer returns; process shipments and returns.
Stock and maintain warehouse and counter sales areas, and keep the counter and merchandise displays clean, neat, current, stocked, and safely displayed.
Pick, document, and pack customer orders.
Load and unload trucks and perform merchandise deliveries and pickups.
Process cash sale returns and refund paperwork according to company policy and procedure.
Inform the supervisor about inventory levels or stock depletions that could affect customer service.
Operate trucks safely and in compliance with company rules and applicable laws and regulations; travel to locations as directed by management.
Perform job functions in accordance with company safety standards and complete assigned safety and compliance training.
Perform other reasonably related duties as assigned by the immediate supervisor and other management.

Benefits

Profit-Sharing Program providing team members an opportunity to earn a direct share of annual profits.
Medical, dental, vision, and prescription coverage for full-time team members working 30 or more hours per week.
Accident, Hospital Indemnity, and critical care coverage for full-time team members working 30 or more hours per week.
Life insurance and Long Term Disability for full-time team members working 30 or more hours per week.
Pre-tax accounts for healthcare, dependent care, and commuter benefits for full-time team members working 30 or more hours per week.
Paid vacation, holidays, and sick time for full-time team members working 30 or more hours per week; sick time is also offered to part-time team members as required by state law.
Paid pregnancy and parental leave for full-time team members working 30 or more hours per week.
Paid day of community service for full-time team members working 30 or more hours per week.
401(k) for full-time and part-time team members.
Retirement cash account with company contributions for full-time and part-time team members.
Targeted training programs focused on personal and professional growth for full-time and part-time team members.
Company wellness program for full-time and part-time team members.
Employee discounts for full-time and part-time team members.
College tuition benefits for full-time and part-time team members.