Wholesale Order Management Specialist

BCI Brands•New York, NY

About The Position

BCI is a women’s fashion company founded in 1975 and operating a multi-brand platform that includes CeCe, Vince Camuto, Ted Baker, 1.State, and Parker. The Wholesale Apparel Order Management & Allocation Specialist manages the end-to-end sales order process for major national retail accounts in a high-volume, high-SKU wholesale apparel environment. The role coordinates with Sales, Production, Logistics, and third-party logistics (3PL) partners to ensure accurate order processing, allocation, and fulfillment. It requires hands-on experience with EDI order processing, inventory allocation, pick ticket generation, routing, ERP systems, and strong Excel skills. An Excel assessment may be part of the interview process and may cover VLOOKUP, pivot tables, and basic formulas.

Requirements

  • Minimum 4 years of wholesale apparel order management, sales operations, allocation, or customer operations experience supporting major national retail accounts.
  • Wholesale apparel background.
  • Experience with allocation and generating pick tickets is mandatory.
  • Experience with ERP systems.
  • Strong Excel skills.
  • Organized and detail-oriented, with strong follow-through.
  • Highly motivated.

Nice To Haves

  • Experience working with 3PL warehouses.
  • Experience with Exenta or BlueCherry ERP systems.

Responsibilities

  • Manage and process sales orders from major national retailers in a high-SKU-count environment.
  • Process inbound EDI purchase orders and match bulk orders.
  • Review unconfirmed orders and open orders against on-hand inventory and inbound supply; identify and resolve issues such as late deliveries and shortages.
  • Allocate inventory and drop picks to 3PLs.
  • Manage open picks at 3PL warehouses with the on-site BCI Brands team, including timely routing and shipping of orders.
  • Track inventory, allocate orders, drop picks, and manage orders received through EDI and manually.
  • Coordinate with Production, Logistics, and 3PL warehouse teams on sales order status, production, inbound shipments, extensions, and shortages.
  • Work closely with the Sales team to share accurate information and communicate order status updates and extension needs.

Benefits

  • Medical, dental, and vision health benefits
  • Life insurance
  • Flexible spending account
  • 401(k) program
  • Paid time off
  • Robust holiday schedule
  • Commuter benefits
  • Training and development
  • Growth opportunities
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