Wholesale Lending Operations Director - CIBLO Syndication Servicing

Wells Fargo Bank•Charlotte, NC

8d•Onsite

About The Position

Wells Fargo is seeking an Operations Director to join our Corporate & Investment Banking Lending Operations (CIBLO) division, supporting one of the firm’s fastest-growing businesses. As the business continues to expand, this leader will define and execute the operational strategy required to support sustainable growth, strengthen the client experience, and advance key business priorities. The role will oversee critical external client relationships and partner closely with senior executives and stakeholders across the enterprise. The successful candidate will be an enterprise-minded, strategic leader with the ability to shape and lead large-scale transformation, establish trusted relationships, and influence senior business leaders and key partners. This leader will translate strategy into disciplined execution, align diverse stakeholders around shared priorities, and deliver measurable, sustainable business and operational outcomes. Learn more about our career areas and lines of business at wellsfargojobs.com.

Requirements

10+ years of Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
4+ years of management or leadership experience

Nice To Haves

Executive-level operations leadership experience within Corporate & Investment Banking or Wholesale Lending
Experience developing and executing enterprise strategies that align operational priorities, client needs, risk objectives, and business growth
Ability to build trusted partnerships and influence senior executives, business leaders, control partners, and other stakeholders across a complex matrixed organization
Experience leading complex, cross-functional programs and large-scale initiatives from strategy through execution, with measurable and sustainable outcomes
Sound judgment and decision-making ability when resolving complex operational challenges, balancing competing priorities, and managing risk
Experience leading operational transformation and leveraging technology, automation, data, and process redesign to improve efficiency, scalability, and client outcomes
Knowledge of operational risk management practices, including Risk and Control Self-Assessment, control testing, issue management, and sustainable remediation
Ability to establish a clear strategic direction and align geographically dispersed teams and partners around shared goals, accountability, and execution
Experience building leadership capability through coaching, succession planning, talent development, and the cultivation of inclusive, high-performing teams
Ability to lead through ambiguity and significant change while communicating with clarity, maintaining organizational focus, and supporting disciplined execution

Responsibilities

Manage and develop multiple specialized teams of less experienced managers and professional individual contributors with focus on delivering highly complex tasks and risk services for cross functional stakeholders, internal partners associated with the function or affected by its outcome
Work with senior management to develop and execute business plans
Integrate efforts of cross department initiatives with core business objectives
Identify opportunities and strategies for process improvement and risk control development within the Operations management functional area
Provide expertise on managing the most highly complex technical and operational processes with cross-group impact
Lead Operations management team by making strategic decisions to resolve highly complex issues to meet higher risk deliverables
Interpret and develop range of policies and procedures relating to Operational management area
Collaborate with and influence functional team on the operational processes and initiatives
Provide training and guidance to less experienced staff
Manage allocation of people and financial resources for Operations
Develop and guide a culture of talent development to meet business objectives and strategy