Wheelchair Technician

Numotion•Colorado Springs, CO

About The Position

Numotion is hiring a Wheelchair Technician, described in the posting as a Seating Technician, to support the assembly, delivery, and fitting of Complex Rehabilitation Technology (CRT) equipment. The technician works with Assistive Technology Professionals (ATPs) and customers to help ensure equipment meets clients’ mobility needs and functional goals, with a focus on customer service and accurate documentation. The role also involves maintaining a clean, organized, and safe shop and warehouse, keeping delivery vehicles clean and in safe working order, following safety procedures, and attending required training. The listed pay range is $22.19 to $28.85 per hour; compensation depends on factors including skills, qualifications, experience, and location. Candidates must pass a drug test before beginning employment.

Requirements

High school diploma or GED, or at least one year of related mechanical or electrical experience.
Valid state driver’s license with a satisfactory driving record.
Knowledge of tools.
Knowledge of medical equipment.

Nice To Haves

Strong verbal and written communication skills.
Excellent listening, organizational, and prioritization abilities.
Ability to assess situations quickly, think critically, and make sound decisions.
Ability to deliver exceptional customer service.
General knowledge of products within the CRT industry.
Ability to thrive in a fast-paced environment while managing multiple priorities.
Openness to identifying opportunities for process and service improvements.

Responsibilities

Support ATPs with equipment assembly and delivery as needed.
Assemble and fit CRT equipment, ensuring client goals are met with minimal oversight.
Assess product issues and collaborate with the ATP to identify solutions.
Keep the shop and warehouse clean, organized, and safe.
Keep delivery vehicles clean and in safe working order.
Assist in maintaining strong relationships with existing business accounts.
Complete required documentation accurately and in compliance with Numotion policies.
Follow standard safety procedures and regulations.
Attend required company training and development sessions.
Work with ATPs and customers to ensure equipment solutions align with client needs.
Provide outstanding customer service and address concerns to support customer satisfaction.
Address customer concerns during deliveries or fittings promptly, seeking ATP guidance when necessary.
Apply Numotion Leadership Principles and maintain integrity, compliance, and company values.
Maintain confidentiality in employee and customer matters and comply with applicable federal and organizational policies and regulations.