Wheelchair Technician

Numotion•New Hyde Park, NY

About The Position

Numotion is North America’s largest provider of mobility products and services, offering personalized solutions including manual and power wheelchairs, medical supplies, and other assistive technologies. The company’s mission is to improve the lives of people with disabilities through life-changing mobility solutions and an inclusive workplace. The Seating Technician supports the successful assembly, delivery, and fitting of Complex Rehabilitation Technology (CRT) equipment. The role works with Assistive Technology Professionals (ATPs) and clients to help ensure equipment meets clients’ mobility needs and functional goals, while providing strong customer service. The position also involves maintaining safe and organized work areas and delivery vehicles, completing accurate documentation, following safety and confidentiality requirements, and attending company training. The pay range is $24.72–$32.13 per hour. Numotion offers medical, dental, and vision insurance; a 401(k) with employer match; short- and long-term disability benefits; life insurance; and a supportive work culture focused on employee growth and development. Candidates must pass a drug test before beginning employment.

Requirements

High school diploma or GED, or at least one year of related mechanical or electrical experience.
Valid state driver's license with a satisfactory driving record.

Nice To Haves

Strong verbal and written communication skills.
Excellent listening, organizational, and prioritization abilities.
Ability to assess situations quickly, think critically, and make sound decisions.
Strong customer service skills.
General knowledge of products within the CRT industry.
Ability to thrive in a fast-paced environment while managing multiple priorities.
Openness to identifying opportunities for process and service improvements.

Responsibilities

Support ATPs with equipment assembly and delivery as needed.
Assemble and fit CRT equipment, ensuring client goals are met with minimal oversight.
Assess product issues and collaborate with the ATP to find solutions.
Keep the shop and warehouse clean, organized, and safe.
Keep delivery vehicles clean and in safe working order.
Assist in maintaining strong relationships with existing business accounts.
Complete required documentation accurately and in compliance with Numotion policies.
Follow standard safety procedures and regulations.
Attend required company training and development sessions.
Work with ATPs and customers to ensure equipment solutions align with client needs.
Provide outstanding customer service and address customer concerns.
Respond to concerns raised during deliveries or fittings, seeking ATP guidance as needed.
Apply Numotion Leadership Principles and uphold company integrity, compliance, and values.
Maintain confidentiality in employee and customer matters and comply with federal and organizational policies and regulations.