Wellness Technician

Marshall Health Network•Point Pleasant, WV

About The Position

Rivers Health is seeking a full-time Wellness Technician to assist members in reaching their physical fitness goals, maintain clerical duties for Wellness Center membership, and ensure a clean and safe workout environment. The role also involves greeting and directing patients, visitors, guests, and members to the appropriate departments; answering phones promptly; and providing customer service.

Requirements

High school education.
Public relations experience required.
Computer experience required.

Nice To Haves

Experience in physical fitness preferred.

Responsibilities

Greet patients and visitors and provide direction to them.
Instruct members in the proper use of equipment and help develop exercise programs tailored to their goals.
Circulate throughout the department to ensure equipment is operated safely.
Attend at least yearly in-services on topics including safety, infection control, and basic CPR.
Maintain supplies and equipment as needed.
Perform front-desk clerical duties, including registering outpatients, monitoring the phone system, cashiering activities such as balancing the drawer and writing receipts, sorting mail, and maintaining accurate membership records.
Demonstrate excellent customer service skills.
Foster teamwork and collaboration.
Participate in quality improvement activities, including serving on quality improvement teams.
Perform other assigned duties.
Comply with corporate and departmental policies and procedures and the Personnel Employee Handbook.
Answer phones promptly and direct guests and patients to the appropriate departments.