Muir Hotel - Wellness Supervisor (Spa/Gym)

The Armour Group Limited • Halifax, NS

5d • Onsite

About The Position

Reporting to the Wellness & Activities Manager, the Wellness Supervisor position is an ambassador of Muir’s and Queen’s Marque wellness experience, responsible for the overall presentation, maintenance and cleanliness. This position will welcome Guests to the Wellness floor, provide guidance and orientation to the area, making a warm and caring impression to each visitor while working with the Manager to lead the team.

Requirements

• Previous supervisory experience
• High School diploma or equivalent and/or experience in a hotel or a related field
• Strong attention to detail and time management skills
• A sincere desire to provide the utmost in guest service
• Physically able to stand for the duration of shifts

Responsibilities

• Provide customer service and information to guests
• Provide the proper and safe guidance to our guests, residents, and their guests, to operate and care of all health club equipment including, gym equipment, free weights, bicycles, and steam room
• Provide information and assistance to hotel guests, residents and their guests as requested, providing an orientation, ensuring they are registered and familiar with all hotel services and hours of operation
• Cover for Wellness Receptionists during their breaks
• Report equipment malfunctions promptly and accurately
• Ensure safety procedures are followed and notified to Security of any accident or injury
• Distribute and stock towels, robes, swimsuits, toiletries, juices, fruits and other items or amenities needed in the area to provide guests with a level of service in keeping with Muir’s 5-star standards
• Follow the proper procedures to report when any items will be needed to restock inventory
• Maintain shift notes for record keeping purposes
• Enforce health club rules and regulation with guests
• Work harmoniously and professionally with co-workers and supervisors
• Perform other tasks or projects as assigned by hotel management and staff

Benefits

• Eligible for $500 signing bonus upon completion of probationary period
• Eligible for shift premiums based on hotel capacity
• Access to our employee development/education reimbursement program
• Company scholarship program for employees and family members
• Flexible work schedule
• One earned day off every two months based on attendance
• 50% reimbursement of monthly transit pass
• Access to our gym and fitness facilities
• Shoe allowance of $100 per year
• Comprehensive Extended, Health, and Dental benefits
• Opportunity to Participate in the Employer sponsored retirement savings program
• Access to Marriott employee travel benefits
• Access to Employee and Family Assistance Program
• Employee centric back of house experience

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED