Wellness Services Coordinator

Functional Medicine of Idaho•Meridian, ID

10d•$18 - $20•Onsite

About The Position

At Functional Medicine of Idaho (FMI), we are committed to helping people thrive by providing personalized, integrative healthcare that addresses the root causes of health concerns. Our mission is to empower individuals at every stage of life, guiding them toward optimal well-being. We focus on delivering comprehensive, patient-centered care rooted in the latest research and compassionate service. At FMI, we value collaboration, innovation, and empathy, and are dedicated to offering the best functional and integrative medicine in the communities we serve. Join our team and be part of transforming healthcare while making a meaningful impact.

Requirements

High school diploma or equivalent required.
Previous experience in healthcare, wellness, spa, fitness, hospitality, or customer service preferred.
Comfortable learning and operating wellness equipment and technology.
Familiarity with electronic scheduling systems and patient management software.
Experience coordinating IV therapy appointments or wellness services.
Strong communication and interpersonal skills with a professional, patient-centered attitude.
Highly organized with the ability to multitask while maintaining attention to detail.
Ability to stand and walk for extended periods.
Ability to lift up to 25 pounds.
Ability to assist with equipment setup and patient positioning as needed.

Nice To Haves

Experience working in a medical, chiropractic, functional medicine, or wellness clinic.

Responsibilities

Greet and check in patients for wellness services and IV therapy appointments, ensuring a warm and positive first impression.
Schedule, reschedule, and confirm wellness and IV therapy appointments with accuracy and efficiency.
Explain wellness service procedures, answer general patient questions, and guide patients through their wellness journey.
Set up, operate, and monitor wellness equipment including Ionic Foot Bath, Infrared Sauna, and Flowpresso Compression Therapy.
Perform Body Composition Analysis (BIA) assessments and accurately record results in patient records.
Ensure patient comfort and safety throughout all wellness services and treatments.
Prepare treatment rooms and wellness equipment prior to each appointment.
Clean, sanitize, and maintain all wellness equipment and treatment areas in accordance with clinic standards.
Maintain accurate appointment records and service documentation in compliance with clinic policies.
Coordinate patient flow with providers, nurses, and other wellness team members to ensure seamless care delivery.
Monitor inventory levels for wellness supplies and communicate restocking needs as they arise.
Deliver exceptional customer service and foster a welcoming environment for all patients.
Maintain patient confidentiality and adhere to all clinic policies, procedures, and HIPAA requirements.
Be flexible to complete tasks and additional responsibilities as requested by your next-level supervisor.