Wellness Sales & Marketing Coordinator
About The Position
The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all. We are seeking a proactive, goal-oriented Wellness Sales & Marketing Coordinator to be the face of our Laurel clinic. This dynamic role is much more than a traditional front desk position—it is a hybrid of patient experience, clinic operations, and active sales/marketing. If you have a background in sales, love building community relationships, and thrive in a fast-paced retail healthcare environment, you will be instrumental in driving our clinic's growth.
Requirements
- Minimum of 1-2 years of experience in sales, marketing, or a heavily goal-driven customer service role (retail, fitness, or wellness sales highly preferred).
- Strong persuasive communication, computer literacy, and the ability to multitask effectively.
- Energetic, motivated, and thick-skinned; comfortable overcoming objections and closing sales.
- High school diploma or equivalent required.
- Must be able to stand/sit for long periods.
Nice To Haves
- Some college in Marketing, Business, or Communications is a plus!
Responsibilities
- Confidently present and sell wellness plans and membership packages to new and returning patients, consistently meeting or exceeding clinic sales goals.
- Actively assist with local grassroots marketing efforts, building B2B relationships with neighboring Laurel businesses (gyms, wellness centers, etc.) and participating in community events.
- Re-engage inactive members through outbound phone calls and targeted outreach campaigns.
- Support local social media efforts or in-clinic promotions to generate excitement and foot traffic.
- Greet and check in patients with high energy, providing a friendly and professional experience from the moment they walk through the door.
- Manage the flow of patients efficiently to ensure minimal wait times and a smooth experience.
- Answer phone calls, manage appointment scheduling, resolve patient inquiries, and maintain precise patient records using our POS software.
- Maintain a clean, organized, and welcoming front desk and lobby area.
- Work seamlessly with team members and our chiropractors to guarantee exceptional patient care.
Benefits
- Competitive Base Pay: $17.00 - $20.00/hour (Based on experience)
- Uncapped Earning Potential: Generous commissions and bonus opportunities based on membership sales and clinic growth.
- Free chiropractic wellness membership for you!
- The opportunity to build your resume in healthcare marketing and sales.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
