Wellness Coordinator

BETHESDA HEALTH AND HOUSING•Willmar, MN

About The Position

The Wellness Coordinator is part of Bethesda’s Fitness and Wellness team. The role leads a variety of group fitness classes, from Yoga to Water Aerobics, and includes counting, cueing, organizing choreography, and preparing class materials and equipment. The coordinator also orients new members to equipment and performs reception and administrative duties, including answering and directing calls, taking messages, scheduling appointments, maintaining member records, processing payments, and responding to member inquiries or concerns. The position serves as an initial point of contact for members and visitors, provides customer service at the front desk, and helps members feel welcome and comfortable in the facility. The coordinator plans and implements health promotion programs, conducts initial fitness assessments, and develops fitness programs tailored to members’ goals and needs. The role also supports facility safety and compliance, keeps the wellness center and exercise areas tidy, and follows Bethesda policies and procedures. The stated schedule is full-time, 8:00 a.m. to 4:30 or 5:15 p.m., varying by day. Appropriate fitness attire and tennis shoes are required; shorts and tank tops may be worn during fitness classes but not while working behind the wellness desk. The position requires patience and effective communication with older adults, timely completion of assignments, participation in required in-service programs and performance evaluations, and maintaining current knowledge of job responsibilities.

Requirements

High school graduate.
Group fitness certification.
AED/CPR certification.
Basic computer knowledge, well-developed typing and word-processing skills, and understanding of basic bookkeeping.
Proficiency with Microsoft Office applications, including Excel, PowerPoint, Word, and Publisher.
Ability to plan and lead group fitness classes and develop new ideas.
Knowledge of proper form and technique when instructing classes.
Ability to read, understand, and follow instructions; write legibly and spell correctly.
Ability to communicate in a welcoming and professional manner and answer and direct calls politely and accurately.
Friendly attitude, confidence, patience, and ability to remain calm and courteous in interactions.
Patience working with older adults and understanding of geriatric clients and their communication needs.
Ability to cope with continual interruptions and function in an environment surrounded by people.
Ability to lift weights up to 30 pounds occasionally.
Ability to instruct multiple classes per day.
Willingness to learn, adapt to changing needs, and participate in further decisions.

Nice To Haves

Experience working in a fitness center.
Experience as a certified fitness instructor or personal trainer.

Responsibilities

Teach scheduled group fitness classes on time, including warm-ups, exercises, stretching, and cool-downs, using proper form and technique.
Plan and lead group fitness classes, develop new class ideas, and prepare appropriate equipment, music, and handouts.
Serve as a positive, energetic fitness instructor and the initial contact for members attending classes.
Orient new members to fitness equipment.
Provide front-desk customer service; greet and direct members and answer questions politely and accurately.
Answer and direct phone calls, take messages, schedule appointments, and respond to member inquiries or concerns.
Maintain member records, process payments, and perform other administrative tasks.
Plan and implement health promotion programs.
Conduct initial fitness assessments to evaluate fitness levels, establish baseline measurements, and identify needs or limitations.
Develop fitness programs tailored to members’ needs and goals, selecting appropriate workout routines and equipment while meeting safety standards.
Enforce facility safety protocols, rules, and regulations.
Keep locker rooms, the wellness center, and exercise areas clean and tidy.
Handle physician referrals and permission forms and file them according to club members’ records.
Follow Bethesda policies and procedures and applicable laws concerning resident rights and vulnerability.
Report work-related injuries and maintain current knowledge of job responsibilities.
Arrive and depart on time, accept and complete assignments as scheduled, and finish work within specified time frames.
Participate in annual performance evaluations and required in-service programs.
Maintain professional, pleasant, friendly conduct with staff, residents, visitors, members, and families.
Complete other tasks and assignments as requested.