Wellness Home Services Scheduling Coordinator
Acts Retirement-Life Communities•Wilmington, DE
•Onsite
About The Position
Acts is currently seeking qualified candidates for our Wellness Home Services Scheduling Coordinator position. In this role, you will oversee the coordination of resident cases by ensuring accurate scheduling, appropriate staffing, visit verification, and support for payroll processes. You will also assist with managing communications from prospective residents, families, and referral sources regarding new or existing services. All interactions are documented thoroughly and accurately within the Electronic Health Record (EHR) to ensure compliance and continuity of care.
Requirements
- High school diploma or equivalent
- Minimum of 1-2 years of clerical and/or administrative experience
- Prior scheduling experience is required, preferably in a healthcare setting
Responsibilities
- Oversee the coordination of resident cases by ensuring accurate scheduling, appropriate staffing, visit verification, and support for payroll processes.
- Assist with managing communications from prospective residents, families, and referral sources regarding new or existing services.
- Document all interactions thoroughly and accurately within the Electronic Health Record (EHR) to ensure compliance and continuity of care.
Benefits
- Tuition reimbursement
- Commuter benefits
- Scholarship awards
- Professional development programs
- University partnerships
- Referral and discount programs
- Appreciation events
- Wellness initiatives
- Health benefits (medical, prescription, dental and vision)
- Flexible spending accounts
- Life insurance
- Disability programs
- 401(k) plan (with 4% company match after one year of employment)
- Paid time off and holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
