Wellness Home Services Scheduling Coordinator

Acts Retirement-Life Communities

4d • Onsite

About The Position

Acts is currently seeking qualified candidates for our Wellness Home Services Scheduling Coordinator position. In this role, you will oversee the coordination of resident cases by ensuring accurate scheduling, appropriate staffing, visit verification, and support for payroll processes. You will also assist with managing communications from prospective residents, families, and referral sources regarding new or existing services. All interactions are documented thoroughly and accurately within the Electronic Health Record (EHR) to ensure compliance and continuity of care.

Requirements

• High school diploma or equivalent
• Minimum of 1-2 years of clerical and/or administrative experience
• Prior scheduling experience is required, preferably in a healthcare setting

Responsibilities

• Oversee the coordination of resident cases by ensuring accurate scheduling, appropriate staffing, visit verification, and support for payroll processes.
• Assist with managing communications from prospective residents, families, and referral sources regarding new or existing services.
• Document all interactions thoroughly and accurately within the Electronic Health Record (EHR) to ensure compliance and continuity of care.

Benefits

• Next day pay (PayActiv benefit)
• Tuition reimbursement
• Commuter benefits
• Scholarship awards
• Professional development programs
• University partnerships
• Referral and discount programs
• Appreciation events
• Wellness initiatives
• Health benefits (medical, prescription, dental and vision)
• Flexible spending accounts
• Life insurance
• Disability programs
• 401(k) plan (with 4% company match after one year of employment)
• Paid time off and holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED