Wellness Director

Commonwealth Senior Living at North Byron • Wyoming, MI

2d

About The Position

The Resident Care Director (RCD) serves as the nursing leader and manages the resident care team, coordinating care and service delivery for community residents. The role liaises with hospital personnel, physicians, community organizations, and other health-related service agencies to support optimal resident care. The RCD oversees the implementation of resident care programs, performance management, and regulatory compliance with applicable federal, state, and Board of Nursing licensing requirements.

The RCD is also a Culture Ambassador who models the company's core values, leads by example, and ensures that team members exemplify those values. The role includes oversight of resident assessments, care planning, staffing, medication management, associate hiring and development, and resident care quality. It involves direct resident care and supervision, regular communication with the Executive Director, and collaboration with families, providers, and other departments.

Requirements

• At least two years of college in human services or a health care field.
• At least two years of experience providing resident care to older adults or similarly related experience with specialized memory care programs.
• At least one year of nursing management experience, including hiring, coaching, performance management, scheduling, and daily resident care operations.
• Experience with resident assessment and care planning.
• CPR and first aid certification.
• Willingness to become trained and/or certified in state assessments and service plans as required by regulatory licensing requirements.
• Knowledge of infection control practices and prevention of disease transmission.
• Ability to understand complex concepts and make appropriate decisions in stressful situations.
• Strong verbal and written communication skills.
• Compassion for cognitively impaired older adults and genuine concern for the physical and emotional needs of older adults and their families.
• Willingness to work weekends, evenings, and flexible hours as needed for resident care and services, including on-call responsibilities.
• Proficiency with basic office equipment, including a personal computer.
• Valid and acceptable driving record.
• Ability to meet the physical demands of the job, including potential lifting of more than 50 pounds and extended periods of walking, standing, bending, lifting, pulling, and stooping.

Nice To Haves

• Unencumbered state license as a Registered Nurse or Licensed Practical Nurse.

Responsibilities

• Model a business philosophy that treats every resident and family member as a personal customer.
• Promote resident health and wellness by coordinating with physicians, pharmacists, and other care providers.
• Ensure resident services are provided and federal and state policies governing resident care are followed.
• Collaborate with administration on referral development and occupancy goals.
• Build rapport with residents, families, associates, department managers, providers, vendors, and regulatory personnel.
• Conduct routine resident care rounds and follow up on resident or family concerns and information from shift reports.
• Ensure resident assessments are completed at least twice per year or when resident conditions change, as required.
• Track, trend, and report resident care quality data to identify risks and support resident retention in accordance with regulatory requirements.
• Perform calculations in support of personnel actions, budgets, and other financial responsibilities.
• Recommend changes to resident care staffing plans to support appropriate coverage, working conditions, and the resident care budget.
• Deliver direct resident care and supervise direct care associates in a manner that supports safety and comfort.
• Delegate assignments based on demonstrated skill and applicable regulations.
• Coordinate departmental schedules and ensure adequate staffing in accordance with company standards, policies, procedures, budgets, regulations, and state law.
• Interview, hire, evaluate, motivate, and monitor care associates.
• Orient new resident care team members to expectations, policies, procedures, and resident care skills.
• Oversee continuing education for direct care associates.
• Hold resident care team associates accountable through recognition, coaching, or corrective action as appropriate.
• Provide education and training to community personnel on resident care policies, procedures, and regulations.
• Oversee the community medication management program, including onboarding, training, observations, and performance reviews.
• Interview and observe residents on an ongoing basis and alert the Executive Director, families, and other appropriate individuals to changes in residents' physical or emotional health.
• Consult with other departments to support an interdisciplinary approach to resident needs.
• Measure outcomes, set goals, and lead the care team in achieving outcome goals.
• Attend required or needed meetings, conferences, and training sessions for Commonwealth Senior Living and/or professional licensure.
• Maintain regular communication with the Executive Director.
• Promote a safe working environment by preventing accidents, preserving equipment, and supporting safe work practices.
• Drive a company vehicle as a required driver.
• Perform other duties as assigned.

Benefits

• Sign-on bonus of $7,500, paid as $3,750 at the beginning and $3,750 after 90 days.
• Medical, dental, and vision insurance.
• Company-paid life insurance.
• Short-term and long-term disability options.
• 401(k) retirement savings plan.
• Paid time off.
• Employee assistance program.
• Additional voluntary benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree