Wellness Director

YMCA Buffalo Niagara • Buffalo, NY

21h • $55,000 - $60,000

About The Position

The Wellness Director oversees the successful operation of the YMCA wellness center and group exercise programs. The role encompasses program development, staff management, and relationship-building to promote health and wellness within the YMCA and the community. The Director spends substantial time working directly with members and participants by leading programs, providing fitness and wellness instruction, conducting orientations and assessments, coaching staff, and building relationships. Regular presence on the wellness floor and active engagement in the member experience are expected.

The position is hourly and non-exempt. It requires working in a fitness center within a full-facility YMCA. Evening, weekend, and holiday availability may be required to support programming and respond to emergencies, and regular travel to program sites is required.

Requirements

• Bachelor’s degree in a related field, or an equivalent combination of education and work experience.
• At least two years of supervisory experience in wellness programming or related areas.
• AFAA, ACE, ACSM, or NSCA certification.
• CPR/AED certification from the American Red Cross, American Heart Association, or American Safety & Health Institute (ASHI).
• Strong leadership skills and the ability to inspire and manage diverse teams.
• Excellent written and verbal communication and interpersonal skills.
• Strong analytical and problem-solving skills.
• Proficiency in budget management and program evaluation.
• Ability to perform the physical aspects of the role, including bending, stooping, kneeling, twisting, sitting, reaching, grasping, standing, walking, running, lifting up to 50 pounds, and pushing and pulling.
• Ability to remain alert to ensure participant safety and respond quickly and effectively to emergencies.
• Ability to travel regularly to program sites.

Responsibilities

• Oversee daily operations of the wellness center and group exercise programs, ensuring high-quality member experiences and meeting or exceeding enrollment targets.
• Maintain a consistent schedule of direct service to members and participants, including program delivery, engagement, instruction, coaching, and wellness services.
• Develop and implement a comprehensive wellness program menu and operating schedule to attract and retain members.
• Plan and manage health fairs and coordinate monthly wellness seminars.
• Recruit, hire, train, schedule, and supervise employees and volunteers.
• Conduct performance evaluations, maintain staff certification records, and provide leadership development and training opportunities.
• Develop, manage, and monitor wellness program budgets for fiscal accountability and alignment with YMCA objectives.
• Maintain clean, well-organized program areas and ensure adequate supplies and equipment.
• Develop relationships with community organizations and agencies to support program growth and outreach.
• Represent and promote the YMCA at community events, meetings, and conferences related to wellness and health initiatives.
• Monitor and evaluate program quality and effectiveness, using member feedback to improve offerings and satisfaction.
• Ensure compliance with YMCA policies, state and local health regulations, and safety standards.
• Oversee equipment maintenance and wellness floor layout to maintain a safe, functional environment.
• Monitor daily operations, enforce cleaning and disinfecting protocols, and ensure compliance with PPE requirements.
• Protect the safety and well-being of children by following YMCA Buffalo Niagara Youth Protection Policies and recognizing, responding to, and immediately reporting suspected abuse, policy violations, or safety concerns.
• Implement marketing plans and coordinate distribution of wellness program information to maximize visibility and participation.
• Serve on the YMCA management team and support organizational goals and objectives.
• Perform other duties as assigned.

Benefits

• Free health insurance.
• Employer-paid group term life insurance equal to one times annual salary.
• Employer-paid long-term disability coverage.
• Employee Assistance Program through Child & Family Services.
• Voluntary benefit options.
• Eligibility to enroll and contribute to the Y Retirement Fund 403(b) plan immediately, with a 12% employer-paid contribution after eligibility requirements are met.
• Paid time off, including personal time off, holidays, and sick leave.
• Complimentary YMCA Buffalo Niagara membership and program discounts.
• Ongoing training, leadership development, and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager