Wellness Coordinator

Icebox Cryotherapy Tucson•Tucson, AZ

4d•Onsite

About The Position

Icebox Cryotherapy Studio is seeking a part-time Wellness Coordinator at its Tucson location. The role is responsible for exemplifying Icebox’s customer service philosophy, educating clients about services, and providing an exceptional client experience. The position suits people with a strong interest in health and wellness. Icebox Cryotherapy Studios is a fast-growing franchise company specializing in cold therapy for athletic recovery, pain management, wellness, and skin health. Its studios offer a modern, upscale, spa-like environment and a minimalistic menu of cold treatments. The company describes itself as approachable and inclusive and aims to create healthier and happier communities.

Requirements

Strong work ethic, integrity, and professional demeanor.
Strong verbal and written communication skills.
Ability to multitask and manage client concerns.
Ability to work and function in a team environment.
High-energy and motivated personality.
Basic knowledge of health and wellness.
Ability to thrive in a multitasking environment.
Punctuality, reliability, and strong time-management skills.
Ability to lift 50 lbs.

Nice To Haves

Health- and fitness-minded people are strongly preferred.

Responsibilities

Ensure Icebox branding and culture through consistency and continuity in all actions.
Build relationships with clients to personalize their experience.
Promote and educate clients about company products and culture.
Provide and maintain the highest level of customer service.
Proactively attend to clients and ensure quality customer service.
Answer customer questions about services.
Recommend and select services and packages.
Maintain the cleanliness of the studio.