Wellness Coordinator Weekends

The Joint Chiropractic•Stafford, VA

25d•Onsite

About The Position

The Joint Chiropractic in Stafford, Virginia, is seeking a friendly, dependable, and motivated Wellness Coordinator for its weekend team. The role supports a welcoming patient experience, organized front desk operations, and the doctor throughout the day. The coordinator explains clinic services, pricing, memberships, and packages; supports clinic sales goals; and handles patient communications, records, payments, and routine clinic duties. This is a part-time position covering Saturdays and Sundays, with availability for opening and closing duties required.

Requirements

Strong customer service and communication skills.
Comfort with sales, discussing prices, and working toward goals.
Reliable attendance and consistent availability on Saturdays and Sundays.
Organized, detail-oriented, and able to manage multiple tasks.
Comfort learning computer systems and handling payment transactions.
Professional, positive attitude and ability to work closely with the doctor.
Availability for opening and closing duties.

Nice To Haves

Customer service, retail, sales, or front desk experience.
Chiropractic experience.

Responsibilities

Greet patients, manage check-in, and assist with new patient paperwork.
Explain clinic services, pricing, memberships, and packages clearly and confidently.
Support clinic sales goals by helping patients understand their options.
Answer calls, respond to messages, and assist with patient questions.
Process payments and maintain accurate patient records in C3.
Complete assigned patient follow-ups, member education calls, and payment reminders.
Handle account requests according to clinic policies and promptly escalate concerns to management.
Maintain a clean, organized reception area, restroom, and shared clinic spaces.
Complete daily opening and closing duties, cash logs, and required reports.
Communicate patient concerns, supply needs, and outstanding tasks to the doctor and management.