Front Desk Coordinator - Port Charlotte, FL
About The Position
The Joint Chiropractic is seeking an outgoing, motivated, and dependable Wellness Coordinator to serve as the face of its clinics in Venice, North Port, and Port Charlotte, Florida. This is a part-time, patient-facing role combining front desk operations, customer service, membership sales, patient retention, outreach, and follow-up. The coordinator welcomes patients, helps them understand options for ongoing chiropractic care, and contributes to a positive and efficient clinic experience. Chiropractic experience is not required; training is provided. The role typically involves 2–3 shifts per week. Applicants must be willing and able to work at all three clinic locations based on scheduling needs. Clinic hours are Monday through Friday, 10:00 AM–7:00 PM, and Saturday, 10:00 AM–4:00 PM. Occasional Saturday shifts and flexibility to assist with schedule coverage are important. Starting base pay is $15.00 per hour during the initial 30-day training period, increasing to $16.00 per hour after 30 days for employees meeting minimum training and performance standards. Qualifying membership and package sales and performance-based bonuses contribute to typical total earnings of $18–$22 per hour; bonuses are not guaranteed and actual earnings vary. Benefits include paid training, ongoing professional development, and a complimentary Chiropractic Wellness Plan.
Requirements
- Friendly, outgoing, and confident in meeting new people and starting conversations.
- Comfortable recommending services, discussing pricing, handling objections, and asking for the sale.
- Self-motivated, productive, and able to take initiative.
- Dependable, flexible, and committed to consistent attendance and teamwork.
- Organized and detail-oriented, with the ability to manage multiple responsibilities accurately.
- Comfortable learning computer systems, managing patient records, and documenting interactions accurately.
- Coachable and goal-oriented, with an openness to feedback and learning.
- Willing and able to work at the Venice, North Port, and Port Charlotte locations as scheduling requires.
- Available for occasional Saturday shifts and flexible enough to assist with schedule coverage.
Nice To Haves
- Previous sales experience is strongly preferred.
- Experience in customer service, retail, hospitality, healthcare, or another customer-facing position is valuable.
Responsibilities
- Greet patients warmly and create a friendly, welcoming environment.
- Manage patient check-ins, intake paperwork, payments, and account updates.
- Answer phones, respond to questions, and assist patients with account concerns.
- Keep the clinic organized, clean, and running smoothly.
- Explain membership and package options in line with doctors’ recommendations.
- Help patients understand the value of consistent chiropractic care.
- Ask questions, address concerns, and guide patients through purchasing decisions.
- Work toward individual sales and conversion goals while maintaining a positive patient experience.
- Build relationships that encourage patients to continue their care.
- Make outbound calls to prospective patients and follow up with leads.
- Reconnect with patients through outreach and retention campaigns.
- Accurately document patient interactions and follow-up activities.
- Support patient referral initiatives, community outreach, and clinic promotions.
Benefits
- Paid training and ongoing professional development.
- Complimentary Chiropractic Wellness Plan for employees.
- Opportunities to strengthen sales, communication, and customer service skills.
- Supportive, team-oriented work environment.
- Sales bonuses for qualifying membership and package sales.
- Additional performance-based bonus opportunities.
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
