Front Desk Coordinator - North Port, FL

The Joint Chiropractic•North Port, FL
•$13 - $15•Onsite

About The Position

The Joint Chiropractic is hiring a part-time Wellness Coordinator to support its clinics in Venice, North Port, and Port Charlotte, Florida. The role combines front-desk and patient-service duties with membership and package sales, patient retention, and community outreach. Wellness Coordinators welcome patients, help them understand care options, and contribute to a positive clinic experience while working toward sales and conversion goals. The position typically involves 2–3 shifts per week. Applicants must be able to work at all three clinic locations as scheduling needs require. Clinic hours are Monday–Friday, 10:00 AM–7:00 PM, and Saturday, 10:00 AM–4:00 PM. Occasional Saturday shifts and flexibility to help cover schedules are important. Starting base pay is $15 per hour during the initial 30-day training period, increasing to $16 per hour after 30 days for employees who meet minimum training and performance standards. Qualifying sales and performance bonuses may bring typical total earnings to $18–$22 per hour; bonuses are not guaranteed. Paid training, ongoing professional development, and a complimentary Chiropractic Wellness Plan are offered.

Requirements

  • Friendly, outgoing, and confident in meeting new people and starting conversations.
  • Comfortable recommending services, discussing pricing, handling objections, and asking for the sale.
  • Self-motivated, productive, and able to take initiative.
  • Dependable, flexible, and able to work as part of a team.
  • Organized and detail-oriented, with the ability to multitask accurately.
  • Comfortable learning computer systems, managing patient records, and documenting interactions.
  • Coachable, goal-oriented, receptive to feedback, and interested in improving performance.
  • Willing and able to work at the Venice, North Port, and Port Charlotte clinic locations as scheduling needs require.
  • Available for occasional Saturday shifts and flexible to assist with schedule coverage.

Nice To Haves

  • Previous sales experience is strongly preferred.
  • Experience in customer service, retail, hospitality, healthcare, or another customer-facing position is valuable.

Responsibilities

  • Greet patients and create a friendly, welcoming environment.
  • Manage patient check-ins, intake paperwork, payments, and account updates.
  • Answer phones, respond to questions, and assist with patient account concerns.
  • Keep the clinic organized, clean, and running smoothly.
  • Explain membership and package options in accordance with the doctor's recommendations.
  • Help patients understand the value of consistent chiropractic care.
  • Ask questions, address concerns, and guide patients through purchasing decisions.
  • Work toward individual sales and conversion goals while maintaining a positive patient experience.
  • Build relationships that encourage patients to continue their care.
  • Make outbound calls to prospective patients and follow up with leads.
  • Reconnect with patients through outreach and retention campaigns.
  • Document patient interactions and follow-up activities accurately.
  • Support patient referral initiatives, community outreach, and clinic promotions.

Benefits

  • Paid training and ongoing professional development.
  • Complimentary Chiropractic Wellness Plan for employees.
  • Part-time scheduling, typically 2–3 shifts per week.
  • Opportunities to strengthen sales, communication, and customer service skills.
  • Supportive, team-oriented work environment.
  • Sales and performance-based bonuses; bonuses are not guaranteed.
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