Wellness Attendant (PT)

Hoamco • Nipomo, CA

12d

About The Position

The Wellness Attendant assists spa and fitness staff in providing courteous, prompt service to Members and Guests in the Fitness Center, Spa, and at the Front Desk. The position supports customer service, facility upkeep, equipment demonstrations, inventory, check-in, rentals, and appointment scheduling. Other duties may be assigned as required. This is a part-time position with a flexible schedule.

Requirements

• High school diploma or currently working toward one.
• At least one year of fitness center and customer service experience.
• Outstanding customer service and written and verbal communication skills.
• Ability to understand point-of-sale operations, check out guests, make change, and maintain an accurate cash drawer.
• Ability to work under pressure, balance multiple priorities and assignments, and meet deadlines.
• Adaptability, flexibility, empathy, initiative, sound independent judgment, and strong customer orientation.
• Ability to cooperate, motivate, contribute as part of a multidisciplinary team, and help drive business-supporting processes.
• Ability to work in a fast-paced environment where continuous improvement is expected.
• Consistently meet high work standards, with attention to detail, accuracy, and timeliness.

Nice To Haves

• Previous experience in a resort, spa, or fitness center.
• Knowledge of the Spa, Fitness, Aquatics, and Sports industry.

Responsibilities

• Provide superior customer service to members and Spa guests.
• Maintain and organize equipment in Spa and Fitness Locker Room areas.
• Replenish clean towels in Spa Locker Rooms throughout the shift.
• Inspect and maintain Spa and Fitness stations for neatness and cleanliness.
• Demonstrate the function and proper use of Spa and Fitness equipment and techniques.
• Manage inventory of point-of-sale items and currency, and maintain adequate supplies.
• Greet and check in Members and Guests, provide rental equipment, and follow scheduling procedures.
• Communicate effectively with Members, Guests, and fellow team members.
• Schedule and confirm Spa appointments accurately by phone and in person.
• Process guest checkouts, make change, and maintain an accurate cash drawer.

Benefits

• Employee Assistance Program (EAP) and Calm Health support programs.
• Eligible part-time employees may accrue paid sick leave in accordance with applicable state and local laws.
• 401(k) with company match: automatic enrollment with a 30% match on the first 10% of contributions.
• Competitive pay, depending on experience.
• Flexible schedule.
• A caring team dedicated to employee success.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED