Weekend Hospice Admissions Coordinator - Friday, Saturday & Sunday coverage

Compassus•Tullahoma, TN

About The Position

The Weekend Hospice Admissions Coordinator processes patient referrals, coordinates patient admissions, and enters admission data after hospice requirements have been met. This role provides required coverage Friday, Saturday, and Sunday from 8 a.m. to 5 p.m. The coordinator supports the designated program area or region, works with patients, families, physicians, insurers, and care teams, and completes admission and referral-related activities in accordance with agency and corporate policy. The position also supports hospice outreach and marketing and may provide backup for the Hospice Care Consultant.

Requirements

High school diploma or GED.
Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals, and to compute rates, ratios, and percentages.
Ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, and governmental regulations.
Ability to write reports, business correspondence, and procedure manuals, and to present information and respond to questions from leaders, team members, investors, and external parties.
Strong written and verbal communication skills.
Ability to understand, read, write, and speak English.
Ability to articulate and embrace the hospice philosophy.
Ability to perform essential functions involving regular standing, walking, and manual dexterity, and to lift and move objects up to 25 pounds; visual requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus.

Nice To Haves

Bachelor's degree.
Two to three years of related experience and/or training; an equivalent combination of education and experience will be considered.
Experience communicating with physicians, nurses, and other healthcare personnel.
Experience in insurance and Medicare/Medicaid billing and reimbursement.

Responsibilities

Support the designated program area and/or region.
Attend and participate in staff meetings, educational programs, and community events as requested.
Communicate identified needs and potential solutions to a supervisor.
Receive and process referrals from physicians, patients, families, friends, and community members.
Contact physicians to secure admission orders; if not a Registered Nurse, ensure a nurse is present to take a verbal order or request a script by fax.
Contact insurance companies for pre-certification authorization.
Schedule appointments with patients and families for informed consents and the RN assessment visit.
Explain hospice services and benefits to patients, family members, and significant others as needed.
Inform appropriate team members of appointment times.
Complete the admission process according to agency and corporate policy.
Notify the assigned interdisciplinary team and ancillary providers of admissions.
Enter admission data into a third-party system.
Ensure patient charts are complete, with all documentation signed and dated, and turn charts over to the Team Coordinator.
Market to referral sources.
Contact long-term care staff, hospital staff, and physicians to promote hospice services.
Provide backup support for the Hospice Care Consultant.
Document marketing contacts as directed.
Perform other duties as assigned.