Weekend Daytime Concierge

Bozzuto - Part-Time Roles•Miami, FL

About The Position

At Bozzuto, team members share a commitment to doing good for others by designing, building, managing, and maintaining residences. The company emphasizes exceptional experiences, teamwork, a welcoming and inclusive workplace, and the values of concern, creativity, passion, and the pursuit of perfection. The Resident Concierge is often the first person prospects and residents meet when they come home. This role creates strong first impressions, builds positive relationships, personalizes interactions, and helps residents and prospects feel at home. The Weekend Daytime Concierge works every Saturday and Sunday from 7 a.m. to 3 p.m. The position is eligible for additional bonus opportunities. Bozzuto describes its benefits as supporting career development, retirement, family matters, and health and wellness.

Requirements

At least 2 years of experience in a hospitality, retail, travel, or hotel environment.
Outstanding written and verbal communication skills.
A sharp professional appearance.
Competence with various software, apps, and computer programs.
Attention to detail and the ability to anticipate customer needs.
A customer-focused mentality.
Ability to lift up to 25 pounds.

Responsibilities

Solve problems and provide timely assistance to residents and prospects with care.
Plan and execute meaningful events and activities that engage residents and foster a sense of community.
Build brand loyalty by ensuring a consistently positive experience and a meticulously cared-for community.
Generate awareness, interest, and excitement via social media.
Encourage satisfied customers to write reviews on social networking sites.
Organize front desk logs, package rooms, club room reservations, and freight elevators.