Weekend Concierge

The Claiborne at Johns Creek • Cumming, GA

66d

About The Position

The Claiborne at Johns Creek, a Claiborne Senior Living community, is hiring a Concierge to provide a warm, professional, and responsive front desk experience for residents, families, guests, and team members. The role focuses on welcoming visitors, supporting resident satisfaction, and contributing to daily community operations in a dynamic environment that values integrity, professionalism, and teamwork.

Requirements

• High school diploma or equivalent.
• At least 1 year of customer service experience.
• Strong communication and interpersonal skills.
• Professional presence and a positive attitude.
• Ability to multitask and prioritize effectively.
• Proficiency in Microsoft Office and ability to learn new systems.
• Flexibility to work weekends and holidays as needed.

Nice To Haves

• Customer service experience in healthcare, hospitality, or senior living.

Responsibilities

• Greet residents, guests, and visitors with warmth and professionalism.
• Answer and direct phone calls efficiently and courteously.
• Manage the front desk and maintain an organized, welcoming workspace.
• Coordinate transportation requests for residents.
• Assist with event coordination and community activities as needed.
• Respond to resident inquiries and concerns promptly and professionally.
• Maintain knowledge of community services, amenities, and policies.
• Manage packages and deliveries.
• Support leadership with administrative tasks as assigned.

Benefits

• Double-time pay on major holidays.
• Free employee meals.
• Up to $1,000 employee referral bonus with no limit.
• Full-time benefits include medical, dental, vision, paid time off, life insurance, disability insurance, and an employee assistance program.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED