Wedding & Events Manager

Holiday Inn Club Vacations•Kingsbury, NV

12d•Onsite

About The Position

The Wedding & Events Manager delivers exceptional client experiences from initial inquiry through event completion. This on-site role requires a daily presence at the resort to build client relationships, oversee event execution, collaborate with operational departments, and support guest satisfaction. The position combines event planning, operational coordination, reporting, and vendor management to maximize revenue and strengthen client relationships. The manager serves as the primary client contact, coordinates event details and resort departments, oversees event setup and execution, and resolves operational issues. The role also develops wedding and social-event business, conducts venue tours, prepares proposals and contracts, negotiates agreements, and maintains client relationships through post-event follow-up. Additional duties include collaborating with resort and food-and-beverage leadership, maintaining vendor relationships, supporting marketing and community initiatives, keeping event records and reports, processing invoices and payments, and monitoring event performance and revenue.

Requirements

At least 5 years of experience in hospitality sales, wedding sales, catering, event planning, or hotel operations.
Demonstrated success in relationship management, event coordination, and customer service.
Valid driver's license and ability to travel locally as needed.
Daily on-site presence at the resort is required.
Required TIPS certification and Food Handling certification; certification costs are provided by the company.
Strong communication, presentation, and interpersonal skills.
Knowledge of banquet operations, food and beverage pricing, cost management, vendor relations, and event logistics.
Strong organizational, analytical, problem-solving, and time-management skills.
Ability to manage multiple events simultaneously while maintaining attention to detail.
Proficiency with Microsoft Office and event management platforms such as Caterease, Proposal Path, Delphi, or similar systems.
Ability to work independently and collaborate effectively across departments.
Ability to work flexible hours, including evenings, weekends, and holidays.
Ability to stand and walk for extended periods during events.
Ability to lift and carry up to 25 pounds.
Ability to work indoors and outdoors as business needs require and move throughout the resort while overseeing multiple event locations.

Nice To Haves

Bachelor's degree in Hospitality Management, Business, Marketing, Event Management, or a related field.
ServSafe certification.

Responsibilities

Serve as the primary client contact from booking through event completion, meeting with clients before, during, and after events.
Coordinate event timelines, menus, layouts, vendors, and resort departments.
Oversee rehearsals, event setup, event execution, and breakdown in accordance with resort quality standards.
Ensure contracts, Banquet Event Orders (BEOs), and banquet/event processes comply with company policies.
Resolve operational issues proactively while maintaining a strong guest experience.
Develop wedding and social-event business through networking, referrals, marketing, bridal shows, community outreach, and online inquiries.
Pursue add-ons and upselling opportunities to generate revenue.
Conduct venue tours; qualify prospects; prepare proposals, contracts, pricing, and BEOs; and negotiate agreements.
Maintain accurate client communications, bookings, and event details, and follow up after events to encourage referrals and repeat business.
Partner with resort leadership to deliver guest experiences.
Collaborate with the Director of Food & Beverage on menu development, banquet packages, pricing strategies, and cost management.
Develop and maintain relationships with preferred vendors.
Support bridal shows, marketing initiatives, community networking, and resort promotional events.
Participate in departmental meetings and assist with team training as assigned.
Maintain accurate contracts, BEOs, event documentation, reports, and records.
Process invoices, collect advance deposits and payments as needed, and assist with product transfers and payroll hours as needed.
Monitor booking trends, banquet revenue, and event performance to identify revenue-growth opportunities and achieve or exceed budget goals.
Ensure compliance with company policies, contractual obligations, and resort standards.