Wedding Banquet Captain

Wedgewood Weddings•Norcross, GA

About The Position

The Wedding Banquet Captain leads event execution at Wedgewood Weddings & Events, coordinating setups, vendors, event staff, and timelines to ensure celebrations run smoothly and guests have a memorable experience. The role mentors and motivates staff, anticipates and resolves problems, responds promptly to guest concerns, and maintains health, safety, and cleanliness standards. This hands-on hospitality leadership position requires flexibility to work evenings, weekends, and holidays, as well as shifts longer than eight hours and workweeks longer than 40 hours. Physical duties include lifting chairs, moving tables, and assisting with banquet setup and teardown.

Requirements

  • Previous experience as a Banquet Captain or in a similar hospitality leadership role; wedding and event experience is ideal.
  • Ability to manage setups, client interactions, changing timelines, and team leadership.
  • Strong drive to create excellent experiences and exceed guest expectations.
  • Attention to detail and aesthetics to ensure setups meet client expectations.
  • Proven leadership skills and a proactive, hands-on approach to problem-solving.
  • Availability to work evenings, weekends, and holidays.
  • Ability to work shifts longer than eight hours and workweeks longer than 40 hours.
  • Ability to lift chairs, move tables, and assist with banquet setup and teardown.

Nice To Haves

  • Experience focused on weddings and events.

Responsibilities

  • Oversee event setups, coordinate with vendors, direct event staff, manage timelines, and ensure seamless event execution.
  • Support and guide event staff to deliver exceptional service and exceed expectations.
  • Anticipate potential issues and troubleshoot to keep events on track and clients satisfied.
  • Provide hospitality to guests and promptly and efficiently resolve concerns.
  • Uphold health, safety, and cleanliness standards.
  • Assist with banquet setup and teardown, including lifting chairs and moving tables.

Benefits

  • Growth-oriented culture with opportunities for advancement; 80% of General Manager and Regional Manager positions are filled through internal promotions.
  • Collaborative culture and focus on employee satisfaction; 90% of full-time team members endorse the company as a great place to work.
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