Website Marketing Intern

External•Durham, NC
•Hybrid

About The Position

Toshiba Global Commerce Solutions is seeking a curious, detail-oriented student to join its Marketing team for the Spring 2027 internship program. The intern will review the company website’s content and user experience, work with teams across the business to gather insights, and turn findings into clear recommendations. The role also supports day-to-day website content work and provides practical experience in digital marketing and web content management. The position is based at the company’s headquarters in Durham, North Carolina (Research Triangle Park). The intern must be able to work onsite at least one day per week; two in-person days are preferred. The anticipated schedule is 15–30 hours per week, with final hours and scheduling determined by the intern and manager. The expected program dates are January 19 through April 23, 2027. Toshiba Global Commerce Solutions will not provide current or future visa sponsorship.

Requirements

  • Must be able to work onsite at the Durham, North Carolina headquarters at least one day per week; two days in person are preferred.
  • Currently pursuing a bachelor's degree in Marketing, Communications, Digital Media, Information Science, Business Administration, or a related field.
  • Familiarity with a content management system such as WordPress or a related tool, or willingness to learn.
  • Experience using Microsoft Office Suite, including Excel, Word, PowerPoint, and SharePoint.
  • Working knowledge of website functions, including navigation, links, and forms, and familiarity with or willingness to learn accessibility and user experience best practices.
  • Business acumen and understanding of how a website supports marketing, sales, and customer goals.
  • Strong attention to detail and ability to review large amounts of content, spot inconsistencies, and organize findings into clear, prioritized recommendations.
  • Creativity and an eye for design, with ability to develop fresh ideas for online content presentation.
  • Strong written and verbal communication skills, including confidence setting up meetings and gathering input from teams across the business.
  • Curiosity, initiative, and willingness to take ownership of projects from start to finish.
  • Must be able to work without current or future visa sponsorship.

Nice To Haves

  • Internship, coursework, or project experience in marketing, web content, or digital communications.
  • Basic design skills using Canva, Figma, or Adobe Creative Suite.
  • Interest in learning how AI tools can improve documentation.

Responsibilities

  • Review website content and user experience to identify opportunities to improve usability, accuracy, and consistency, and provide prioritized, actionable recommendations to the manager.
  • Review website links, navigation, forms, functionality, messaging, and brand presentation, and suggest improvements.
  • Partner with stakeholders across the organization to gather feedback and requirements for ongoing projects.
  • Schedule meetings, take notes, and document business requirements for team review.
  • Update, organize, and optimize website content for accuracy and brand alignment.
  • Support ongoing website and digital initiatives by documenting content requirements, identifying improvement opportunities, and helping plan and track project work.
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