Web Content Administrator

CHESS • Albuquerque, NM

7d • $59,500 - $75,900

About The Position

The Web Content Administrator supports the day-to-day operation, maintenance, and quality assurance of Central New Mexico Community College’s public website and related digital properties. Reporting to the Art Director and working under the guidance of the Senior Information Architect and UX/UI Development Manager, this position implements approved website updates, maintains content accuracy, improves accessibility, resolves content-related issues, and ensures adherence to established web, editorial, accessibility, and brand standards. The role calls for strong customer service, communication, editing, and troubleshooting skills, attention to detail, and a commitment to accessibility, quality, and continuous improvement.

Requirements

• Associate degree in Communications, Marketing, English, Journalism, Information Systems, or a related field.
• Two years of experience maintaining or administering website content in a CMS.

Nice To Haves

• Experience maintaining content for a large, complex website in higher education, government, nonprofit, healthcare, or another large organization.
• Knowledge of web accessibility standards and best practices, including WCAG.
• Familiarity with UX/UI principles, HTML/CSS, workflow systems, and SEO tools.

Responsibilities

• Create, edit, publish, and maintain content across CNM's public website using the Content Management System (CMS).
• Implement approved content updates, page modifications, file replacements, and website enhancements according to leadership guidance, established processes, and institutional standards.
• Format, edit, and optimize content and media using web writing best practices, plain language principles, and brand compliance, ensuring accurate, consistent, and readable content through established editorial and media guidelines.
• Maintain website content, templates, and components in accordance with established governance standards.
• Troubleshoot content-related CMS issues and resolve problems within the scope of the position.
• Perform routine quality assurance reviews to identify broken links, outdated information, formatting issues, missing assets, accessibility barriers, and other content-related problems.
• Conduct accessibility reviews using automated testing tools and manual review methods.
• Remediate accessibility issues on webpages, documents, images, forms, and other digital content.
• Ensure web content aligns with WCAG accessibility standards, institutional accessibility guidelines, and digital usability best practices.
• Document maintenance activity and track, prioritize, and resolve quality assurance and accessibility issues through established workflows.
• Provide responsive professional stakeholder support by clarifying requests, communicating expectations, and preparing complete, accurate content for publication.
• Escalate requests involving governance, information architecture, content strategy, or complex website decisions to leadership when appropriate.
• Perform other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree