Web Content Producer

Apple•Austin, TX

About The Position

The People site team is seeking a Web Content Producer to oversee content development and updates for an internal global website. The role handles a high volume of content updates and contributes to content for new initiatives. It requires strong content editing, HTML, project management, content integrity, and user experience skills, as well as the ability to work within a Content Management System. The producer collaborates with subject matter experts to write and edit understandable content, builds pages in the CMS using HTML, maintains site quality and editorial standards, and coordinates promotional tiles with leadership and cross-functional partners. The role also involves evaluating and prioritizing requests, applying and promoting content strategy, scoping work and negotiating timelines, managing projects in project management software, and coordinating with localization teams and internal and external business partners.

Requirements

  • 10 years of experience in online content production and editing.
  • Strong knowledge of HTML.
  • Ability to write clear, direct, and compelling copy.
  • Meticulous, highly organized, and skilled in task and project management.
  • Exceptional attention to detail.
  • Proven experience with Content or Web Management Systems.
  • Excellent communication and presentation skills, including the ability to build strong relationships in an ambiguous and fast-changing environment.
  • Ability to influence without authority and drive work while collaborating with cross-functional teams.
  • BA/BS degree in English, journalism, communications, or a related field.

Nice To Haves

  • Experience with HR and global projects.
  • Master’s degree.

Responsibilities

  • Oversee content development and updates for an internal global website, including high-volume updates and content for new initiatives.
  • Collaborate with subject matter experts to write and edit content and communicate key messages clearly to users.
  • Use HTML to construct pages within the Content Management System.
  • Maintain website content quality and uphold and contribute to editorial standards, style guides, glossaries, and local People team contributions.
  • Collaborate with leadership and cross-functional partners to plan, coordinate, maintain, and publish promotional tiles.
  • Evaluate and prioritize content requests, consulting leadership as needed.
  • Apply and promote content strategy based on usability best practices, People portal user needs, and web content structure and style.
  • Scope content development work, communicate timelines, and negotiate with partners.
  • Build and maintain timelines, conduct project work, and collaborate using project management software.
  • Work with the localization team on translated content.
  • Work with internal and external partners across the business.
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