Web Administrator

Chimes • Baltimore, MD

1d • $32 - $57 • Remote

About The Position

Chimes is seeking a Web Administrator to administer, secure, monitor, and maintain web environments that support mission-critical work. This is a remote position open to candidates in the United States; applicants must be legally authorized to work in the U.S., and Chimes does not provide visa sponsorship. AbilityOne participants are encouraged to apply, though participation is not required. Chimes provides reasonable accommodations during the application and interview process and in performing essential job functions and receiving employment benefits.

The role includes administering web, file, and mail servers and their software, hardware, operating systems, and secure directory structures. The Web Administrator monitors environments, security alerts, logs, and performance, investigates and resolves technical issues, and implements security controls. The position also maintains websites and their content, establishes and tests backup and continuity procedures, documents technical work, tracks website metrics, and collaborates with developers and other teams to address usability and interoperability concerns.

Compensation is based on work location, skills, experience, and internal equity. The posted hourly base pay ranges are: Tier 1 (Baltimore, MD), $49.51–$56.94; Tier 2 (Washington, DC and Northern Virginia), $44.42–$51.08; Tier 3 (Dallas, TX), $42.82–$49.24; Tier 4 (New Castle, DE and Los Angeles, CA), $35.59–$44.92; and Tier 5 (Orlando, FL), $31.82–$36.59.

Requirements

• Three or more years of directly related technical experience.
• Experience documenting technical requirements, configurations, tests, changes, and results.
• Equivalent combinations of related education, training, and experience may be considered.
• Must be legally authorized to work in the United States; visa sponsorship is not provided.

Nice To Haves

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
• Relevant role-appropriate technical certifications.
• Experience in government, regulated, or security-conscious environments.
• Degrees and certifications in computer science, data science, or related fields are preferred; equivalent education and experience are welcome.

Responsibilities

• Administer and configure web, file, and mail servers, server software and hardware, operating systems, and secure directory structures.
• Monitor web environments, security alerts, logs, and performance metrics; investigate and resolve server, application, integration, and availability issues.
• Implement security controls, including access standards, firewalls, encryption, updates, and patches, and report suspected intrusions, denial-of-service attacks, or breaches to appropriate personnel.
• Develop, document, and regularly test backup, disaster-recovery, and continuity procedures.
• Plan and perform routine and post-change testing for integration, performance, security, and usability.
• Maintain websites by reviewing content and links, implementing and documenting revisions, and establishing repeatable maintenance procedures and content-style guidelines.
• Track website usage and performance metrics and recommend improvements.
• Collaborate with web developers and other teams to resolve usability and interoperability issues.
• Provide technical assistance and training, and communicate service issues, resolutions, and updates to users.

Benefits

• Medical plan starting at $13.80 per month; the Minimum Value Health Plan is listed at $6.90 per pay period.
• Employer-paid life insurance and AD&D.
• Employer-provided long-term disability coverage.
• 403(b) retirement plan with employer match.
• 10 paid holidays and generous PTO.
• Tickets at Work.
• Employee referral bonuses and recognition programs.
• Clear pathways for growth and advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level