WCSM Project Management Supervisor
About The Position
Washington Technology Solutions (WaTech) is hiring a WCSM Project Management Supervisor (IT Project Management-Senior Specialist) to supervise high-impact application and technology modernization projects within the Workers’ Compensation Systems Modernization (WCSM) Program. The program modernizes the Department of Labor & Industries’ workers’ compensation systems and processes, including transitioning from a mainframe-centric model to cloud-first solutions. Program leadership is located in WaTech’s Director’s Office; most project subject matter experts are located at L&I. The supervisor fosters cross-agency collaboration and uses performance metrics to manage delivery across multiple workstreams. The role oversees risks, issues, vendors, contracts, and change-management activities, applying established project management and agile practices with a high degree of independent judgment. This position is approved for telework, with the incumbent required to work onsite at the Olympia, Washington office ten days per month or as requested by the supervisor. A background check is required.
Requirements
- At least 10 years of experience as a project manager for projects of increasing complexity and size, with a demonstrated record of successful implementations for high-visibility projects with multiple complexities.
- At least four years of experience facilitating teams through complex and challenging topics toward positive resolution.
- Experience using hybrid and agile project management processes, techniques, and tools.
- Experience communicating technology topics in business terms.
- At least five years of experience supervising or leading teams; this may be concurrent with the required project management experience.
- Experience assigning and reviewing work completed by others, conducting performance reviews and addressing performance issues, and coaching team members to enhance their skills.
- Must possess and maintain a Project Management Institute certification or equivalent, such as Project Management Professional, Scrum Master, or Agile Project Management certification; candidates without one must acquire it within six months of employment.
- Experience working with business management to develop budgets; working with business and system analysts to define functional requirements; assessing and controlling risks, issues, and decisions; and prioritizing trade-offs among on-time, in-scope, and on-budget delivery.
- Demonstrated proficiency with Microsoft Office tools, including Word, Excel, PowerPoint, Visio, Co-Pilot, SharePoint, and Teams, and scheduling tools such as Smartsheet and MS Project.
- A bachelor’s degree or higher in information system technology, project management, business, public administration, computer science, or an aligned field may substitute for up to four years of the required project management experience.
- Must be able to provide proof of identity and eligibility to work in the United States.
Nice To Haves
- Master’s degree in information system technology, business, public administration, computer science, or an allied field.
- Experience with cloud, data, customer relationship management (CRM), and claims implementations.
- Experience with system modernization efforts and decommissioning.
- Experience implementing business analytics, data conversions, enterprise architecture frameworks, data governance frameworks, data architecture frameworks, and artificial intelligence (AI) tools and systems.
- Familiarity with PROSCI organizational change management, Six Sigma (Lean), or equivalent.
- Experience using SharePoint and Microsoft Teams to manage project documentation.
- Experience with technology procurements.
Responsibilities
- Supervise, coach, and mentor project team members and agile teams on IT implementation needs, standards, processes, best practices, and templates.
- Communicate expectations, complete performance appraisals, and provide professional development opportunities.
- Ensure sponsors agree on project deliverables, including scope, budget, and timeline.
- Actively manage risks, develop mitigation strategies, and recognize when risks become issues.
- Select project management practices and methodologies suited to project success.
- Translate complex technical concepts and benefits into business terms for business users.
- Provide project management services, including status, projection, and budget updates; lead meetings; drive projects and tasks to completion; and participate in governance meetings.
- Communicate project expectations clearly and promptly to team members, sponsors, and interested parties.
- Perform project close-out duties, including post-implementation reporting, transition plans, documentation cleanup, lessons learned, and release of resources.
- Oversee project delivery across multiple workstreams transitioning L&I from legacy mainframe systems to modern, cloud-first solutions.
- Oversee project risks, issues, vendors, contracts, and change-management activities.
Benefits
- Medical and dental plan options for the employee and family.
- Paid leave and holidays.
- Retirement plan options.
- Telework and flexible schedule options.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
