Waterpark Training Manager

Chula Vista Resort • Wisconsin Dells, WI

3d • Onsite

About The Position

The Aquatics Training Manager develops aquatics personnel to create and promote a positive, lasting impression for guests. The role also provides accurate information in response to guest inquiries and helps maintain a friendly, relaxing atmosphere from arrival through departure.

The manager plans, administers, and monitors departmental training and development programs to ensure employees at all levels are well trained. The position coordinates and documents training programs, maintains training materials and records, organizes and conducts classes, and supports management teams in their areas of focus as needed. It also tracks audit reports for remediation and incentive programs and implements program guidelines.

Requirements

• High school diploma.
• Two years of supervisory experience in a related field.
• Excellent people management skills, including conflict resolution, coaching and developing others, promoting teamwork, and performance management.
• EMT or medical background in first aid, CPR, and AED.
• Ability to communicate effectively in English, verbally and in writing, to give instructions, relay information, and interact with customers, vendors, and company staff.
• Ability to lift, push, and pull at least 50 pounds.
• Physical stamina for extended periods in and out of chlorinated water and in varying weather conditions and temperatures.
• Ability to swim 50 yards in 4-foot water and retrieve a 10-pound brick from the bottom.
• Ability to sit or stand for at least an 8-hour shift or longer.
• Full use of eyes and ears and full power of speech.
• Ability to walk, turn the head and torso, bend the arms, wrists, and fingers, and climb five flights of stairs.

Nice To Haves

• College degree.
• Certified Pool Operator (CPO) certification.
• American Red Cross Lifeguard Instructor license; required within three months of hire.

Responsibilities

• Plan, administer, and monitor departmental training and development programs.
• Coordinate and maintain documentation for lifeguard training and orientation, rides training, in-service training, internal auditing, supervisor training, emergency response training, and general safety training.
• Maintain training manuals, training kits, and training rosters.
• Organize class space, agendas, supplies, and documents.
• Conduct training classes.
• Clearly describe and assign responsibility and authority for department operations.
• Assist management teams in their areas of focus as needed.
• Track audit reports for remediation and incentive program purposes, and execute guidelines within each program.
• Attend required safety training programs and in-service education.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED