Waterpark Maintenance Manager
About The Position
The Waterpark Maintenance Manager leads a team of technicians responsible for maintaining the waterpark and supporting a safe, enjoyable guest environment. The role oversees the installation, maintenance, and repair of aquatic equipment to meet quality standards, maximize operating time, and support customer satisfaction. The manager also supervises department staff and operations, coordinates preventative maintenance and repairs, monitors life safety systems, and ensures compliance with company standards and applicable laws and regulations. The role includes managing staffing, schedules, training, performance, inventory, work orders, documentation, budgets, and shift operations. The manager coordinates annual shutdowns with the Aquatics Director, Director of Engineering, Lodge General Manager, and contractors, and assists the Director of Engineering with guest feedback follow-up, labor forecasting, and inventory processes.
Requirements
- Bachelor's degree in business, engineering, or a related field, or equivalent education and experience.
- At least 1 year of supervisory or leadership experience.
- At least 3 years of experience in general maintenance, HVAC, plumbing, or waterpark maintenance.
- Working knowledge of chemicals, tools, equipment, and supplies used in comprehensive building or waterpark maintenance.
- Successful completion of a criminal background check and drug screen.
- Availability to work flexible hours and varied shifts, including weekends and holidays, as required.
- Ability to lift up to 75 pounds.
- Ability to bend, stretch, and twist.
- Ability to sit or stand for long periods.
- Ability to climb multiple flights of stairs daily and walk frequently.
Nice To Haves
- Previous resort maintenance experience.
- Expertise in hands-on equipment maintenance.
- Ability to develop, implement, and monitor programs that comply with regulations covering ergonomics, emergency response, injury and illness prevention, and hazard communications.
Responsibilities
- Recruit, hire, train, and maintain appropriate staffing levels for the department.
- Supervise the team by resolving conflicts, coaching and developing staff, promoting teamwork, and managing performance.
- Oversee waterpark property and equipment repairs and preventative maintenance, and monitor life safety systems.
- Ensure department administration complies with corporate and brand standards and applicable federal, state, and local laws.
- Oversee, delegate, and perform maintenance and repair work on waterpark equipment as needed.
- Understand pool chemistry and general pool maintenance practices.
- Complete and maintain Aquatic Facility Operator and/or Certified Pool Operator certification training.
- Perform work efficiently and in compliance with safety rules and regulations.
- Use and reinforce safe chemical handling and follow MSDS practices and procedures, as well as applicable GWR, OSHA, EPA, Green Seal, and government requirements.
- Plan and complete annual shutdowns in coordination with the Aquatics Director, Director of Engineering, Lodge General Manager, and contractors.
- Maintain records and documentation according to corporate, industry, and government standards.
- Schedule staff to support operational excellence while staying within budget limits.
- Follow and enforce procedures for securing tools, supplies, equipment, furniture, televisions, and other inventory.
- Monitor supplies and inventory, minimize waste, and ensure equipment is prepared and operational for the next shift.
- Monitor work-order volume and prioritize team assignments as needed.
- Inspect maintenance staff work to ensure timely completion and compliance with specifications.
- Manage shift operations, including staff scheduling, training, and coaching.
- Assist the Director of Engineering in reviewing Market Metrix comments and following up on necessary actions within the department's area of responsibility.
- Assist the Director of Engineering with labor management, forecasting, and inventory processes for the department.
Benefits
- Annual bonuses may be available.
- Paid Time Off policy.
- Other perks may be available.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
