Full-Time Waterpark Front Desk Cashier

Kalahari Resorts & Conventions•Round Rock, TX

About The Position

Kalahari Resorts & Conventions is seeking a full-time Waterpark Front Desk Cashier to deliver warm, friendly, and attentive service and create an exceptional guest experience. The role operates the front desk POS, assists with cabana and premium seating check-ins, supports towel desk operations, and helps maintain smooth waterpark flow. Commission opportunities may be available on cabana sales. The cashier welcomes guests, answers questions clearly, and resolves issues quickly while remaining positive, organized, and supportive of guests and coworkers. The role works outdoors during the season the outdoor waterpark is open and may include additional duties or projects assigned by managers. Pay is $14 per hour. The position requires availability Monday through Friday and flexibility to work all shifts, weekends, and holidays.

Requirements

  • Good verbal communication and interpersonal skills.
  • Ability to work well in stressful situations.
  • Ability to work flexibly across all shifts, weekends, and holidays.
  • Availability to work Monday through Friday.
  • Ability to occasionally lift and/or move up to 10 pounds and frequently lift and/or move up to 40 pounds when moving towel carts.

Nice To Haves

  • At least one year of experience in a similar guest-facing or service-oriented industry is preferred but not required.

Responsibilities

  • Ensure guests feel welcome and receive responsive, friendly, and courteous service.
  • Greet guests with energy, a genuine smile, positive body language, focused eye contact, and in a timely manner.
  • Follow correct credit card handling procedures and process orders by recording orders and computing bills.
  • Build courteous customer relations by identifying and welcoming current patrons and working to identify and grow future business through guest relations.
  • Operate the front desk POS, assist with cabana and premium seating check-ins, support towel desk operations, and help maintain smooth waterpark flow.
  • Work outdoors during the season the outdoor waterpark is open.
  • Assist with ongoing projects and additional job duties assigned by managers.

Benefits

  • Career growth opportunities with promotion from within.
  • 401(k) matching.
  • Paid time off.
  • Holiday compensation.
  • Health coverage for full-time associates.
  • Dental coverage for full-time associates.
  • Vision coverage for full-time associates.
  • Employee appreciation events.
  • Discounts and perks at all resorts.
  • Education assistance programs.
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