Waterpark Attendant

Wilderness Resort•Wisconsin Dells, WI

About The Position

The Waterpark Attendant helps ensure guests have a safe, enjoyable experience in the resort’s indoor and outdoor pools and waterpark areas. The role includes providing friendly, high-quality guest service, enforcing waterpark safety rules, assisting guests around certain slides, maintaining cleanliness, and helping guests who need assistance. This is a full- or part-time position requiring day, night, and weekend availability.

Requirements

  • Hardworking, dependable, enthusiastic, and customer-service driven.

Responsibilities

  • Provide outstanding guest service by greeting and acknowledging guests and maintaining or exceeding departmental quality standards.
  • Assist guests entering slides to help prevent slipping or falling when getting into a ride vehicle or waterslide start tub; staff members who are 15 years old are excluded from these duties.
  • Assist guests exiting certain slides to help prevent slipping or falling when getting out of a ride vehicle or waterslide run-out.
  • Ensure guests follow safety and park rules.
  • Caution swimmers about unsafe areas and maintain order in swimming and water-play areas.
  • Assist with lost children.
  • Inspect and maintain facilities for cleanliness.
  • Develop a high level of knowledge about the resort.
  • Issue towels at waterpark towel kiosks and serve as a contact point for guests needing assistance.

Benefits

  • Access to resort amenities
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