Water Supply Division Manager

City of Greensboro•1041 Battleground Avenue - Mitchell Water Plant, NC

About The Position

The City of Greensboro is hiring a Water Supply Division Manager in its Water Resources Department to direct operations, maintenance, regulatory compliance, and staffing for a 54-million-gallon-per-day surface water treatment system. The system includes two drinking water treatment plants, two state-certified drinking water laboratories, distribution booster stations, storage facilities, and three surface water reservoirs with approximately eight billion gallons of combined usable raw water storage capacity. The manager establishes operational standards and division procedures, provides technical direction to staff, and guides activities to maintain compliance with the Safe Drinking Water Act, applicable permits, and other regulatory requirements. The role also supports treatment and infrastructure planning, evaluates engineering and treatment strategies, and helps ensure the long-term reliability of Greensboro’s drinking water supply. The manager serves as a liaison to neighboring cities that provide treated water through pipeline interconnections. The position is classified as exempt under the Fair Labor Standards Act and is not subject to overtime provisions. The stated work schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. The estimated hiring salary range is $117,436 to $134,212; the full salary range is $102,001 to $182,528 annually.

Requirements

  • Bachelor’s degree; or an associate degree plus 10 years of water and/or sewer utility experience involving operation, maintenance, laboratory monitoring, or capital project management at a drinking water treatment facility; or a high school diploma/GED plus 12 or more years of such utility experience.
  • At least 7 years of water and/or sewer utility experience involving operation, maintenance, laboratory monitoring, or capital project management of a drinking water treatment facility.
  • Valid driver’s license.
  • North Carolina Class A Surface Water Facility Water Treatment Operator Certificate, or North Carolina Professional Engineer certification; the posting also specifies Class A North Carolina Surface Water Certification or North Carolina Professional Engineer licensure, or the ability to obtain it within 24 months of hire.
  • At least 1 year of supervisory experience.

Nice To Haves

  • Bachelor’s degree or higher in Engineering, Chemistry, Biology, Public or Business Administration, Earth, Physical, or Environmental Science.
  • At least 5 years of utility capital and financial (budgeting) planning experience.
  • At least 5 years of supervisory experience.
  • At least 5 years of progressively responsible experience working at a surface-water drinking water treatment facility.
  • Demonstrated skill in providing guidance, maintaining continuity, and coordinating operations across multiple work groups.
  • North Carolina Physical Chemical Grade 1 Certification.

Responsibilities

  • Direct operations, maintenance, and staffing for drinking water treatment facilities and related infrastructure.
  • Lead division activities to support compliance with the EPA Safe Drinking Water Act requirements, applicable regulatory permits, and drinking water standards.
  • Manage three surface water reservoirs with approximately eight billion gallons of combined usable raw water storage capacity.
  • Serve as liaison to neighboring cities that provide treated water to Greensboro through pipeline interconnections.
  • Evaluate treatment strategies, regulatory standards, and engineering design drawings to recommend capital improvement projects.
  • Establish division policies, operating standards, and procedures, and provide technical guidance to operational staff.
  • Oversee National Pollutant Discharge Elimination System (NPDES) point-source discharge permits for each treatment plant.
  • Support reliable water supply operations through planning, infrastructure management, and regulatory oversight.

Benefits

  • The City describes its benefits package as outstanding and says it supports employee well-being; specific benefits are not listed in the posting.
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