System Operations Manager (0941) – Water Supply Treatment Division - SFPUC (165491)

City and County of San Francisco•Millbrae, CA

5d•Onsite

About The Position

The System Operations Manager in the San Francisco Public Utilities Commission’s Water Supply and Treatment Division manages operations of the Regional Water System (RWS), directs and develops System Operations Section personnel, and oversees maintenance of water treatment, pumping, monitoring, and control facilities. The position also administers budgets, contracts, and personnel processes needed to maintain adequate resources and ensure continuity and quality of essential services. The role has direct responsibility for operating and maintaining public drinking water facilities that remain in service 24 hours per day, seven days per week. It coordinates with other Water Enterprise divisions, wholesale customer agencies, and regional partners to support customer service, operational efficiency, facility stewardship, and environmental protection. The manager oversees technical planning, scheduling, resource deployment, communications, and training; develops staff through supervision, coaching, evaluation, and workforce planning; directs maintenance of treatment plants, pump stations, SCADA, and interties; identifies capital improvements; and represents the Division and SFPUC with government, educational, and other external stakeholders. The manager may temporarily serve in the Division Manager capacity as needed.

Requirements

Baccalaureate degree from an accredited college or university, or qualifying additional managerial experience substituted year-for-year for the education requirement.
Four years of verified managerial experience overseeing operations, engineering, or regulatory compliance of water treatment facilities; all qualifying experience must include supervisory experience.
Possession of a State of California Grade V Water Treatment Operator Certificate or a California Professional Engineering license.
Possession of a valid California driver's license.

Nice To Haves

Excellent verbal and written communication skills, including the ability to write technical and procedural directives and inter-agency correspondence and to disseminate information effectively through presentations and training.
Experience and proven ability to use technology to improve the function and reliability of treatment and conveyance systems.
Experience overseeing water operations, engineering, and/or regulatory compliance for large water treatment facilities of 20 MGD or more.
Experience managing large staffs across various disciplines and backgrounds.

Responsibilities

Plan, organize, direct, and control Water Supply and Treatment Division facility operations in coordination with other Water Enterprise operating divisions, wholesale customer agencies, and regional partners.
Establish cooperative working relationships with department personnel, customers, and other agencies.
Prepare and present communications, and evaluate, plan, and monitor technical analyses, scheduling, resource deployment, communications, and training required for RWS operations and maintenance.
Delegate and assign objectives and responsibilities to subordinate staff; provide training, supervisory oversight, coaching, consultation, and timely and fair performance evaluations.
Establish and interpret policies, ensure they are understood and implemented, maintain adequate staffing and succession through hiring, enforce work standards through disciplinary processes, and use contracting to supplement staff resources and skills as needed.
Direct maintenance activities for treatment plants, pump stations, the SCADA system, and interties to support safe, reliable, compliant, and efficient operations.
Coordinate with Distribution, Maintenance, and Business Operations Sections to obtain support for maintenance of System Operations facilities.
Identify capital improvements needed for operational reliability, efficiency, and regulatory compliance.
Administer budgets, contracts, and personnel processes to sustain Section services.
Assist in preparing and implementing Division policies and procedures.
Temporarily serve in the Division Manager capacity as needed.
Represent SFPUC with political and administrative officials, department heads, and educational institutions on water treatment and purification matters.